Pizza Catering Delivery Assistant

Job Summary

Vinnie's Pizzeria is seeking a reliable, organized, and customer-focused Pizza Catering Delivery Assistant to support catering order preparation, packaging, delivery coordination, and customer service. The successful candidate will help ensure that pizza catering orders are accurate, securely packed, and ready for timely delivery to offices, parties, family gatherings, and special events. This role requires attention to detail, effective communication, and the ability to work closely with kitchen staff and delivery personnel to provide a smooth and positive customer experience.

Key Responsibilities

• Assist with preparing and packaging pizza catering orders for delivery and scheduled pickups.
• Verify order details, including pizza quantities, toppings, side dishes, beverages, sauces, and special instructions.
• Check completed orders for accuracy, quality, presentation, and completeness before dispatch.
• Organize catering orders according to delivery schedules, customer requirements, and event timelines.
• Coordinate with kitchen staff to confirm order readiness and communicate delivery priorities.
• Prepare delivery supplies, including insulated bags, food containers, napkins, plates, utensils, and condiments.
• Help load and organize catering orders safely to prevent damage during transportation.
• Communicate with delivery drivers and restaurant staff regarding addresses, delivery instructions, and timing.
• Assist with tracking delivery progress and notifying the appropriate team members about delays or changes.
• Provide courteous and professional customer service during order handoffs and deliveries when required.
• Confirm that catering orders are handed over to the correct recipient.
• Follow food safety practices and maintain appropriate food temperatures during packaging and transportation.
• Keep catering preparation areas, delivery supplies, and workstations clean and organized.
• Report missing items, incorrect orders, damaged packaging, and customer concerns to management.
• Follow company policies, traffic safety requirements when applicable, and workplace safety procedures.

Requirements and Qualifications

• Strong organizational and time-management skills.
• Good communication and customer service abilities.
• Excellent attention to detail when checking and handling orders.
• Dependable, punctual, and able to work effectively as part of a team.
• Ability to manage multiple orders and changing priorities in a fast-paced environment.
• Previous experience in food service, catering, delivery support, or restaurant operations is preferred but not required.
• Basic knowledge of food safety and proper food handling is an advantage.
• Familiarity with delivery schedules, order tracking, or mobile communication tools is helpful.
• Flexibility to work evenings, weekends, and holidays when required.
• Ability to stand, walk, bend, and lift or carry catering supplies as needed, with or without reasonable accommodation.
• If driving is part of the position, a valid driver's license and an acceptable driving record may be required.

Work Environment

The Pizza Catering Delivery Assistant works in a busy pizzeria environment and supports catering preparation, order verification, packaging, dispatch, and delivery coordination. The role involves regular communication with kitchen staff, restaurant management, delivery personnel, and customers. Depending on operational needs, duties may include working in food preparation areas and assisting with local deliveries.

What We Offer

• Compensation based on experience, qualifications, and company policies.
• Opportunities to develop catering, logistics, and customer service skills.
• A supportive and collaborative team environment.
• Opportunities to gain experience in restaurant delivery and catering operations.
• Additional benefits, if offered by the company, subject to eligibility and company policy.

How to Apply

Interested candidates are encouraged to submit an application outlining their relevant experience, skills, and availability. Vinnie's Pizzeria welcomes applicants who are dependable, organized, and motivated to support timely catering deliveries and excellent customer service.

Pay: $23.78 - $24.93 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid training
• Referral program
• Relocation assistance

Work Location: In person

Salary : $24 - $25