Assistant Store Manager - 145 Greenwich Avenue, Greenwich, CT

Title: First Mate (Assistant Manager) Department: Retail Reports To: Captain (Store Manager) Overview: Responsible for supporting the Captain to build, guide and support the store to bring “Every Day Should Feel This Good” to customers while growing sales and profitability. Functions & Responsibilities: --Generate Sales: -Supports store to meet and exceed store financial goals -Measures and develops crew performance goals to increase profitability -Actively looks for opportunities to drive additional sales and traffic -Aware of market competitor activities -Sources and supports In-Store and Head Quarter driven events -Supports and Communicates Head Quarter initiatives --Customer Experience: -Personally exemplifies Shep and Ian’s vision of “ Every Day Should Feel This Good” to our customers through “Hosting the Party” -Develops customers into repeat shoppers though information gathering, customer follow-up and email capture -Educates crew and customers regarding product information and brand initiatives -Ensures store practices and procedures support a positive customer experience (holds and store specific services) -Collects and encourages crew to solicit customer feedback to better product and store environment --Crew Development: -Maintains welcoming fun, engaging, energetic yet professional store environments that adhere to all HR policies and laws -Creates schedules to support an engaging customer service environment -Develops and educates crew members -Creates and supports manager and crew meetings and team building exercises -Recognizes and rewards crew performance -Builds an environment that fosters open and respectful communication with crew and Head Quarter partners -Maintains talent pool which promotes the brand to fill open positions in a timely manner by proactive recruitment and networking -Assists Captain(Store Manager) in conducting regularly scheduled interviews to identify and hire on the best talent for stores --Operations: -Supports store compliance with operational standards, expectations and federal law -Supports crew in planning and executing direction in a timely manner -Evaluates store operations for opportunities to enhance efficiency, productivity and profitability -Maintains efficient merchandise controls -Develops loss prevention awareness among all crew members -Supports store to consistently meet payroll expectations -Exercises prudence regarding personal/team expenses and supply management --Merchandising: -Supports store merchandising to reflect current compass, brand initiatives and local customer needs -Actively looks for replenishment opportunities through restocking and Head Quarter partnership -Audits store cleanliness, folding and visual standards -Supports management team to make merchandise moves based on sell-through and customer feedback to drive business Requirements: -9 months as Assistant Manager in similar volume type business -One to two years retail experience -Strong interpersonal communication and customer service skills -Ability to plan, manage time, and make decisions in a fast-paced environment -Proven success in staff development and mentorship -Competition and industry awareness -Commitment to career growth of self and others -Team focused, confident, and professional -Smart, intelligent, fun, goal orientated, and driven by integrity -Strong verbal and written skills -Ability to perform effective selling techniques to achieve sale and repeat business -Excellent retail business acumen including selling skills, visual presentation, and sales analysis -Ability to work a flexible schedule including holidays, overnights, and weekends -Ability to actively supervise the sales floor -A passion for making people happy -Belief in leading by example and likewise, exude a leadership as service mentality -Excited to recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities to your team -Excellent organizational skills -Accuracy and attention to detail -Ability to effectively receive and communicate feedback -Proactive and experienced in networking -Passion for the vineyard vines brand

Hourly Range: $24.39-$31.95

Salary : $24 - $32