What are the responsibilities and job description for the Veterinary Receptionist position at Vineyard Veterinary Hospital?
Vineyard Veterinary Hospital is searching for an experienced Veterinary Client Service Representative to join our team!
We are seeking a Veterinary Client Service Representative who can efficiently manage a busy workload and thrive in both team settings and independent work. The ideal candidate will be friendly, outgoing, and prioritize excellent customer service. Key qualities include strong attention to detail, excellent communication skills, and the ability to prioritize tasks effectively.
We pride ourselves on excellent customer service and are searching for someone who shares this belief. The ideal candidate will be dedicated to providing the best customer service and contributing positively to our great culture.
This is a full-time role, working Monday through Friday, 8-hour shifts.
We’re Looking For:
- Animal related experience is required, Veterinary experience is preferred
- Team players with exceptional communication and prioritization abilities
- Detail-oriented individuals
- Personable and professional individuals who enjoy connecting with clients as well as the team
- Individuals who take initiative and are willing to provide support when needed
- Veterinary professionals dedicated to the care and well-being of animals
- Individuals with veterinary software knowledge and/or prior experience working with animals
- *Avimark knowledge is a plus*
Primary Responsibilities:
- Outstanding client service and communication
- Welcoming and discharging patients
- Collaboration with other team members
- Managing phone lines
- Booking appointments
- Setting up new clients and patients
- Over-the-counter sales
- Financial transactions
- General front desk duties (email, filing, etc.)
- Ensuring that the reception area of the hospital is always clean and presentable
- Attention to detail and awareness of surroundings, noticing areas of need within the practice
Full-time benefits and compensation:
- Pay: $17- $21 (based on experience)
- Medical, dental, and vision insurance options
- Paid time off
- 401k options
- Holiday pay
- Personal pet discounts
- Uniform allowance
- Life insurance and disability
- Employee Assistance Program
- And more!
Vineyard Vet Hospital is a full-service facility that offers an extensive array of services to dogs and cats in our community. Our hospital is state-of-the-art and furnished with equipment, technology, and amenities necessary to provide the best care to our patients. We offer a warm, welcoming waiting area; five exam rooms; a fully equipped surgical suite, in-house diagnostic laboratory, and a well-stocked pharmacy. Our 4-doctor practice is open Monday-Friday, with the benefit of being closed on the weekends.
We look forward to hearing from you!
#FTP
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
Ability to Commute:
- Temecula, CA 92591 (Required)
Ability to Relocate:
- Temecula, CA 92591: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21