What are the responsibilities and job description for the Concierge position at Vineyard Park at North Creek?
About Us: At Vineyard Park at North Creek, we are dedicated to providing exceptional care and services to our residents. Our community fosters a warm and welcoming environment where both residents and staff feel valued and supported.
Job Description: We are seeking a friendly and professional Daytime Concierge to join our team. The Concierge serves as the first point of contact for residents, families, and visitors, ensuring a positive experience for all.
Key Responsibilities:
- Greet residents, families, and visitors warmly and assist with their inquiries.
- Answer and direct phone calls in a courteous and efficient manner.
- Assist residents with scheduling appointments, arranging transportation, and coordinating events. New Perspective Careers
- Monitor and respond to emergency situations promptly, following established protocols.
- Maintain a clean and organized front desk area.
- Manage incoming and outgoing mail and packages for residents.
- Coordinate with other departments to meet residents' needs and requests.
- Maintain confidentiality of all resident information.
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or front desk role, preferably in a senior living or hospitality setting.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and handle a variety of responsibilities simultaneously.
- Compassionate and patient demeanor when dealing with residents and their families.
- Ability to work independently and as part of a team.
- Flexibility to work weekends and holidays as needed.
Preferred Qualifications:
- Experience working in a senior living community.
- Familiarity with senior living management software.
Vineyard Park at North Creek is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to welcoming a new member to our dedicated team who will help us continue to provide outstanding service to our residents and their families
Job Type: Full-time
Pay: $22.38 - $26.95 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Bothell, WA 98012 (Preferred)
Ability to Relocate:
- Bothell, WA 98012: Relocate before starting work (Preferred)
Work Location: In person
Salary : $22 - $27