What are the responsibilities and job description for the Documentation and Onboarding Coordinator position at Vinebrook Technology?
Documentation and Onboarding Coordinator
Vinebrook Technology
Overview
Vinebrook Technology is seeking a highly organized and detail-oriented Documentation and Onboarding Coordinator to support technical projects through strong documentation practices and coordinated onboarding efforts. This role works closely with technical teams, stakeholders, and leadership to ensure documentation is accurate, onboarding processes run smoothly, and project activities are well tracked.
This position is ideal for someone with some project management experience, a technical background, and a strong attention to detail. Project management certification is not required.
Key Responsibilities
Documentation Management
- Create, update, and maintain technical, project, and process documentation
- Ensure documentation is clear, accurate, and aligned with internal standards
- Organize and maintain onboarding and knowledge base materials
- Standardized templates, guides, and documentation workflows
Onboarding Coordination
- Coordinate onboarding activities for new hires, vendors, or clients
- Track onboarding tasks, milestones, and completion status
- Serve as a point of contact for onboarding-related questions
- Ensure onboarding materials and resources are prepared and delivered on time
Project Coordination & Support
- Provide light project management support, including task tracking and scheduling
- Assist with defining project tasks, timelines, and deliverables
- Track risks, issues, and dependencies related to documentation and onboarding
- Capture meeting notes, action items, and follow-ups
Technical & Stakeholder Collaboration
- Work closely with engineers, IT teams, and business stakeholders to gather information
- Translate technical concepts into clear, user-friendly documentation
- Communicate progress and updates to stakeholders as needed
Qualifications
Education:
Prefered: Bachelor’s degree in information technology, Computer Science, Engineering, or a related field (or equivalent experience)
Experience:
- Some project management or project coordination experience
- Strong documentation or technical writing experience
- Experience working with technical teams or systems
Skills:
- Strong organizational and communication skills
- High attention to detail and process-oriented mindset
- Ability to manage multiple tasks and priorities
- Comfortable working with technical concepts and tools
Additional Requirements
- US-based candidate
- Project management certification not required