Housing Stability Program Manager

Housing Stability Program Manager

Key Information

• Reports To: Housing Stability Director
• Location: Maple Valley
• Supervises: Housing Stability Specialists
• Compensation and Classification: Full Pay Band: $62,000 – $79,000 annually. Hiring Range: $65,000 – $72,000 annually (typical starting offers). Below WA exempt threshold ($67,724 in 2025): Paid hourly, non-exempt ($31.25 – $32.54/hour). At/above threshold: Paid salaried, exempt ($67,724 – $72,000 annually).

About Vine Maple Place (VMP)

VMP, established in 2000 as a 501c3 nonprofit working with single parents and their children to break the generational cycle of homelessness. Serving families who are homeless or facing eviction, our commitment is to end homelessness in South King County. Over the past 12 years, our signature Stable Families program has grown, serving from 68 parents and children to nearly 4,500 individuals annually. Our programs focus on preventing homelessness or assisting families off the streets to become safe, stable, and equipped with new skills to permanently leave homelessness. Families achieve great success, becoming safe, stable, and self-sufficient; 95% are stably housed upon exiting the program, with 91% maintaining their housing a year later. Our evidence-based, client-centered services are delivered at two Family Hope Centers. As a community and faith-based organization, we rely on the thousands of volunteer hours and donations that make our work possible. Due to the homelessness crisis in King County, VMP is expanding to serve more families in need.

Job Summary

Responsible for managing and evaluating daily operations of the Housing Stability (HS) team. Plans department work, supervises, assigns caseload and coordinates Program activities. Builds HS staff capacity to meet the needs of a fast-paced environment. Oversees offsite and onsite housing move-ins, move-outs, and family needs. Provides leadership and outcome planning to ensure the HS team delivers high quality, effective options and programs to families facing homelessness. Hires HS Specialists and evaluates staff performance. Responsible to ensure housing staff is trained and executing their daily responsibilities. Ensures housing staff is integrating the spirit of the work in operations daily (i.e., MI, Trauma-Informed and other techniques). This role is a foundational part of the success of single-parent families reaching their goal of self-sufficiency and stable housing while in the program.

Responsibilities

• Coordinate and administrate the defined scope and components of the HS team. Ensure the evaluation of effectiveness and coordination of services. Maintain the client roster with HS.
• Ensure that programs comply with funding, and program goals and outcomes.
• Ensure that programs are successfully integrating supportive services and components to stabilize and improve housing and outcomes of participants.
• Collaborate in the development of overall goals, objectives and policies of the HS program.
• Administrate and provide training to the staff on established procedures and processes to ensure quality and consistent services to families.
• Oversee timely and accurate data entry by the HS team to ensure compliance with database procedures.
• Monitor and assess monthly progress with the Housing Stability Director.

Network and maintain contact with industry and community resources for the purpose of collaborating and learning.

Qualifications

Minimum Qualifications

• Have a personal relationship with Jesus Christ and agree to the VMP Statement of Faith.
• Be passionate about helping families overcome the trauma of homelessness.
• Embrace diversity and work effectively with a diverse team of professionals; sensitivity to the needs of clients, staff and volunteers from diverse cultural and economic backgrounds.
• 2 years’ experience providing services to at-risk and culturally diverse populations, especially families with children.
• Bachelor’s degree in a related field 4 years of management experience or a Master’s Degree in Social Work (MSW) 3 years of experience.
• Experience managing and leading cross-functional teams.
• Sensitivity to the needs of clients who are homeless, low income, limited English speaking or impacted by domestic violence and substance abuse in the family unit.
• Ability to communicate, connect and collaborate with cross-functional team.
• Microsoft Office (Word, Excel, Outlook), internet navigation and general computer skills.
• Experience or ability to learn electronic client database.
• Strong oral, written and interpersonal communication skills.
• Ability to independently prioritize, organize workload and special projects to meet deadlines, take initiative and exhibit flexibility.
• Possess the ability to handle confidential and sensitive information.
• Ability to maintain a professional demeanor and confidentiality.
• Ability to respond to common inquiries and complaints from clients.

Required Credentials

• Must pass and maintain an acceptable background check.

Further Compensation Details

• 401(k), with matching
• Medical, with HRA, & dental benefits
• 7 paid holidays
• Vacation accrued per hours worked, up to 10 days per year
• 6 days Floating Holiday, available after 6 months, pro-rated first year
• 40 hours Additional PTO
• Protected Sick Leave accrued for a maximum of 64 hours per year

The above is intended to describe the general content of, and the requirements for, satisfactory performance in this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements of this position. Other duties may be assigned.

Job Type: Full-time

Pay: $62,000.00 - $79,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $62,000 - $79,000