What are the responsibilities and job description for the Customer Relations Manager - Retail Wine & Spirits Store position at Vine & Co.?
Customer Relations Manager - Wine & Spirits (Bedford Hills, NY Westchester County)
compensation: Salaried position commensurate with experience
employment type: full-time
Vine & Co. is a destination retail wine and spirits store located in Northern Westchester County. We are seeking an individual to join our hard-working, sales driven and customer service oriented Team.
The position of Customer Relations Manager is an opportunity for a retail professional to take on sales responsibilities on the sales floor while assisting in other key aspects of day to day operations. Ideal candidates will have a strong interest and knowledge base in wine and spirits, ability to work in a fast paced team environment, desire to deliver exceptional customer service, and be an excellent communicator with a positive, upbeat personality.
Job Responsibilities:
- Work with existing Team Members to maintain operating procedures
- Maintain existing customers while growing our base
- Inventory management
- Have opening/closing Key Carry responsibilities
- 45 hour work week (5 days per week, days would be dependent on staffing needs)
Candidates for this position should:
- Be able to lift up to 50lbs consistently (case of wine)
- Be willing to work on days leading up to and on Major Holidays, SATURDAY/RARE SUNDAYS AND NIGHTLY AVAILABILITY REQUIRED
- Have minimum 2 years experience in Retail or other Customer Service industry, wine and spirits knowledge would be a huge plus!
- Be 21 years of age or older
- Have high energy for work in a fast paced environment
- Be proficient with computers
- Possess strong communication skills
- Enjoy working in a team environment
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- Do you have any wine and/or spirits knowledge or background?
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
Work Location: In person
Salary : $45,000 - $55,000