Financial Aid Counselor

Primary Function:

Counsel and advise current and prospective students and their families on federal, state, and institutional financial aid programs, policies, and procedures as well as assist with overcoming barriers to receiving aid.

Duties/Responsibilities:

• Exercise professional judgment to determine additional eligibility when students or their families have unusual financial circumstances.

• Adjust awards as necessary to reflect student's enrollment and eligibility.

• Process satisfactory academic progress, professional judgement, and other letters of appeal.

• Review requests to make adjustments to aid for changes in enrollment, change in program, etc.

• Perform regular review of incomplete files and correspond with students and families regarding the forms and information required to complete the student’s file.

• Cross-train with other team members and assist with processing needs as necessary.

• Participate in campus and community outreach events, including events held in the evening and on weekends.

• Develop and present outreach presentations on financial aid and scholarships for prospective and current students.

• Collaborate with immediate supervisor to establish areas for professional growth and identify and request appropriate training opportunities offered by the office, the University, and various professional associations or organizations.

• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.

• Quick learner, self starter and an effective team member.

• Ability to operate general office equipment.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite or similar software.

• Exercises independent judgment and managing confidential information

• Excellent customer service

Education and Experience:

• Bachelor’s degree is required. (Associate degree with extensive university service considered)

• Two years experience in a student financial aid office

• Familiar with federal student aid regulations

Physical Demands:

Normal physical demands for successful work in a normal office environment. Ability to sit or stand for extended periods. Ability to utilize hands for general office work including typing, filing, answering telephones, writing.

Interested applicants should submit a Vincennes University application, cover letter, resume/cv, and full contact information for three professional references.

Vincennes University (VU) is a premier learning institution widely recognized for its leadership in innovation and the delivery of successful educational experiences. VU develops people and enhances communities through accessible, high-quality academic programs, strategic partnerships, and active engagement.

Vincennes University is an accredited, equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972 Vincennes University does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.