Internal Service Advisor - Honda/ Hyundai

Company Description:

Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-service vehicle reconditioning center. Vinart has about 400 employees and is continuing to grow.

Schedule: Monday- Friday 8am-5pm & last Saturday of the month 8-5 (this person will have to work 6 days that week)

Company Benefits:

• Health insurance dental, vision and disability = eligible after 60 days
• Employee discounts on products, parts, and services
• Employee Tickets to Phantoms & Iron Pigs
• PTO
• 401(k) and matching retirement program
• Flexible spending account
• Company Paid Life insurance
• Growth and Advancement Opportunities

Position Description: An Internal Service Advisor at a car dealership primarily works as a liaison between the service department and the sales or used car department—rather than directly with retail customers. This person would be working with only the Lehigh Valley Honda/ Hyundai dealerships.

Duties & Responsibilities:

• Handling vehicle logistics: Moving cars from lot to lot
• Coordinate Repairs for Internal Vehicles: Handle service requests for vehicles owned by the dealership, such as:
  • New cars needing prep before delivery (pre-delivery inspections).
  • Used cars needing reconditioning or repairs before being sold.
  • Courtesy vehicles or loaners requiring maintenance.
• Write Repair Orders (ROs): Create internal repair orders, detailing the work needed and assigning it to the appropriate technicians.
• Estimate Costs and Timelines: They provide cost estimates for parts and labor and coordinate with the used car or sales manager for approvals.
• Track Workflow and Deadlines: They ensure the service is done on time so vehicles are ready for sale or delivery.
• Communicate with Technicians and Managers: They stay in constant contact with technicians, parts departments, and sales staff to keep everyone informed.
• Maintain Records: They help track service history and ensure documentation is complete for warranty or resale purposes.

Requirements:

• Some automotive experience required- sales, advisor, technician, etc.
• High school diploma or GED
• Valid drivers license and reliable form of transportation

Vinart Dealerships is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or age. Vinart Dealerships is committed to ensuring a diverse and inclusive workplace, and we comply with all applicable laws and regulations regarding non-discrimination and equal opportunity.