What are the responsibilities and job description for the Veterinary Receptionist position at Village Veterinary Clinic?
Village Veterinary Clinic is seeking an experienced Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.
This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.
Schedule:
This is a full-time position with a 5/8 schedule and availability needed Monday through Friday.
Full-time benefits and compensation**:
- Compensation: $19-22 per hour, for each hour worked*
- Health package: Medical, dental, and vision insurance with HSA option
- Life insurance, disability, and 401K options
- Employee Assistance Program
- Paid time off in accordance with site policy and applicable law
- Personal pet discount
Minimum qualifications and skill set:
- Previous client service or front desk experience is required
- Previous veterinary experience is desired
Village Veterinary Clinic is Lompocs local AAHA-accredited hospital, proudly serving small animals and exotics along Californias Central Coast. Our handles everything from routine care to emergencies, including hospitalization and intensive care. As a full-service practice, we offer a fast-paced, collaborative environment where your skills will be fully utilized, and where theres always something new to learn.
*To determine specific pay Company will consider the following factors: the applicants education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.