Pawn Broker and Sales Associate

Job Overview

We are a well established, family owned pawn business with over 40 years in the community, seeking a motivated and reliable pawn broker/ sales associate to our team.

This role involves working directly with customers, evaluating merchandise, issuing loans, and driving retail sales in a fast paced enviorment.

Responsibilities

• Assist customers with pawn loans, buys, and retail purchases.
• Evaluate items such as gold, jewelry, electronics, tools, and luxury goods
• Evaluate and appraise pawn items accurately, ensuring fair and transparent transactions
• Manage POS (Point of Sale) systems for sales, purchases, and cash handling with precision
• Conduct product demos to educate customers about merchandise features and benefits
• Assist in merchandising efforts, including stocking shelves and organizing displays to attract shoppers
• Upsell products and services to maximize sales opportunities while maintaining integrity
• Maintain proper phone etiquette when communicating with customers or vendors
• Supervise or assist in supervising team members, fostering a collaborative work environment
• Perform basic math calculations for transactions, inventory management, and pricing adjustments
• Handle cash register operations efficiently, ensuring accurate cash handling and balancing registers at shift end

Requirements

• Previous retail sales experience preferred (pawn experience is a PLUS)
• Strong communication skills with the ability to engage customers effectively
• Bilingual abilities are a plus to serve diverse customer bases
• Demonstrated supervising experience or leadership qualities are highly valued
• Familiarity with POS systems, cash handling, and retail math techniques
• Excellent phone etiquette and customer service skills to create positive interactions
• Basic math skills for daily transactions and inventory management
• Knowledge of product demos, upselling techniques, and retail sales strategies
• Flexibility to work in a fast-paced environment while maintaining attention to detail

Compensation

• Competitive hourly pay (based on experience)
• Commission/ bonus opportunities
• Growth opportunities within the company

Schedule

• Full Time
• Weekend avaliablity required

PLEASE INCLUDE A SHORT MESSAGE TELLING US WHY YOU'D BE A GOOD FIT. APPLICATIONS WITHOUT THIS WILL NOT BE CONSIDERED.

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person

Salary : $16