What are the responsibilities and job description for the Dental Patient Coordinator position at Village Family Dental Associates, S.C.?
Dental Patient Coordinator
Prairie du Sac, WI | Village Family Dental | Full-Time | $23 /hour based on experience
A Career You’ll Feel Good About—With a Team That Invests in You!
Looking for a dental office where you’re more than just a number?
At Village Family Dental, we believe in putting the family into family dentistry—and that starts with how we treat our team. We’re a community-rooted practice that values relationships, teamwork, and creating an environment where our employees feel welcomed, supported, appreciated, and set up for success.
We’re looking for an experienced Dental Patient Coordinator who enjoys working with people, staying organized, solving problems, and making a positive difference in the patient experience.
If you’re someone who takes pride in doing things right, enjoys being part of a team, and wants to build a career—not just find another job—we’d love to meet you!
What You’ll Do
As a Dental Patient Coordinator, you’ll play an important role in keeping our patients and team supported throughout the day. Your responsibilities will include:
- Welcome patients and provide a warm, positive experience from check-in through check-out
- Answer patient questions and communicate professionally by phone and email
- Coordinate communication between patients and the dental team
- Verify insurance benefits and help patients understand treatment plans and financial options
- Review patient statements, insurance claims, pre-authorizations, and insurance responses for accuracy and follow-up
- Coordinate doctor and hygiene schedules to keep the day running smoothly and efficiently
- Maintain accurate and confidential patient records
- Participate in morning team huddles and help ensure patients are supported throughout the day
- Be a dependable, positive presence and an important part of the patient experience
What We’re Looking For
We’re looking for someone who is:
- Experienced in a dental office setting
- Comfortable with dental terminology, insurance, and patient communication
- Familiar with dental software (experience is a plus!)
- Friendly, professional, and genuinely enjoys helping people
- Highly organized with strong attention to detail
- Proactive and solution-focused
- Able to handle confidential information with professionalism and discretion
- A strong communicator who works well with both patients and teammates
- Positive, dependable, and willing to jump in wherever needed
Your Schedule
Full-time | Four days per week
Your day will include morning team huddles and working through the day’s final patient check-out.
We value having a dependable schedule while also recognizing the importance of work-life balance.
Why You’ll Love Working Here
At Village Family Dental, we believe our team members deserve the same level of care and investment that we provide to our patients.
That means offering a strong benefits package, opportunities to grow, and a workplace where you can feel like you belong.
Health & Wellness
- Medical, dental, and vision insurance
- Company-paid life and AD&D insurance
- Company-paid short-term and long-term disability coverage
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
Financial & Time-Off Benefits
- 401(k) with employer contribution
- Profit-sharing opportunities
- Defined benefit pension plan
- Paid Time Off (PTO)
- Paid holidays
Additional Perks
- Uniform/clothing allowance
- Opportunities for career growth and advancement
- Supportive leadership that genuinely invests in its team
- Friendly, collaborative, family-focused work environment
More Than a Job—A Place to Belong
At Village Family Dental, you’ll be part of a team that believes great patient care starts with a great team.
We work hard, support one another, celebrate each other’s successes, and care about the communities we serve. If you’re ready to bring your experience to a practice where you’ll be valued, supported, and given the opportunity to grow, we’d love to hear from you.
Ready to find your next home in dentistry?
Please send your resume and a brief introduction to recruiting@villagefamilydental.com.
We’re excited to meet our next great team member!
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
- Vision insurance
Application Question(s):
- Do you have previous dental experience?
Work Location: In person
Salary : $23