What are the responsibilities and job description for the Part Time Front Desk Agent position at Villa Royale?
Responsibilities:
-MAKE PEOPLE HAPPY!
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and direct them to the appropriate department or staff member
- Assist guests with inquiries, requests, and complaints, providing excellent customer service
- Handle cash transactions and maintain a balanced cash drawer
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow hotel policies and procedures to ensure the safety and security of guests
Experience:
- Previous experience in a customer service role is preferred
- Familiarity with phone systems and computer software is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy
If you enjoy providing exceptional customer service and have a friendly demeanor, we would love to have you join our team as a Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. You will handle check-ins, check-outs, phone calls, inquiries, and more. This is an opportunity to be part of a dynamic team in the hospitality industry.
We offer competitive pay and benefits, including medical insurance, retirement plans, and opportunities for career growth. If you are looking for a rewarding position where you can make a difference in guests' experiences, apply now!
Job Type: Part-time
Pay: $20.00 - $21.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $20 - $21