General Manager (Quick Service Restaurant)

Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.

Villa Restaurant Group is seeking an experienced, energetic, and results-driven General Manager to lead operations at our Villa Fresh Italian Kitchen location inside the Port Authority Bus Terminal in New York City.

As General Manager, you will be responsible for all aspects of restaurant operations, including team leadership, guest experience, financial performance, food safety, and staffing. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about developing teams and delivering exceptional guest service.

What You'll Do

• Lead and develop a team of managers, supervisors, and hourly team members

• Drive sales growth while maintaining labor and food cost targets

• Ensure outstanding guest service and a positive dining experience

• Recruit, train, coach, and retain top talent

• Maintain compliance with all company policies, food safety, and health department standards

• Monitor inventory, ordering, and waste controls

• Create and manage schedules to support business needs

• Foster a culture of accountability, teamwork, and operational excellence

• Analyze financial reports and implement action plans to improve performance

• Ensure the restaurant is always guest-ready and operating efficiently

What We're Looking For

• 3 years of restaurant General Manager experience

• High-volume restaurant, quick-service, fast casual, airport, travel plaza, or food service management experience preferred

• Strong leadership, communication, and coaching skills

• Proven ability to drive sales and manage profitability

• Experience with staffing, scheduling, employee relations, and performance management

• Ability to work flexible schedules, including weekends and holidays as business needs require

• Food Safety Certification preferred (or ability to obtain)

Why Join Villa Restaurant Group?

• Competitive salary and bonus opportunity

• Comprehensive benefits package

• Paid time off

• Career growth and advancement opportunities

• Employee dining discounts

• Work with a family-owned company that has been a leader in hospitality for over 60 years

If you're a hands-on leader who enjoys building high-performing teams and creating exceptional guest experiences, we'd love to hear from you.

Apply today and become part of the Villa Restaurant Group family.

Villa Restaurant Group is an equal opportunity employer

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Salary : $70,000 - $75,000