Business Office Manager (BOM)

Villa at Willow Place is seeking a Business Office Manager (BOM) to join their team! The Business Office Manager is the primary individual responsible for the timely collection of accounts receivable from all payor sources, updating the accounting systems at the nursing facility and those which interface with the home office. The Business Office Manager is directly involved in the maintenance of accurate and complete trust accounting records, census information, billing and resident accounts receivable statements.

Don't miss out on this incredible opportunity to join the Villa Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Business Office Manager (BOM) with us at a Villa Center.

Business Office Manager (BOM) Duties and Responsibilities:

• Enter and Balance Daily Census in PointClickCare.
• Complete Payer setup and changes for all residents.
• Ensure that Medicaid applications are completed by coordinating with Admissions Department and family.
• Maintain financial files on all residents.
• Complete RFMS Authorizations for new Medicaid/Medicaid Pending Residents. Open RFMS Account if necessary.
• Apply representative payee for social security and/or change of address.
• Verify responsible party in PointClickCare has a complete address and phone number for statements and collection calls upon admission.
• Prepare and Scan Deposits.
• Update Corporate Office on all Medicaid changes including admissions, discharges, payer changes, and income changes.
• Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts.
• Complete Medicaid Redeterminations and Re-Authorizations.
• Complete Medicaid Pending Report.
• Attend Medicare Meeting.
• Run Current Eligibility and Review for All Medicare Residents to ensure Coverage/Days.
• All other duties as assigned.

Business Office Manager (BOM) Skills and Abilities:

• Intermediate systems processing.
• Basic skills in Microsoft Outlook, Excel, and Word.
• Good organizational and communication skills.
• Ability to read, write, speak, and understand English.
• Strong understanding of Medicare and Medicaid claims processing.

Business Office Manager (BOM) Education and Experience:

• High school diploma or equivalent, required.
• Basic accounting or bookkeeping courses or experience preferred.
• At least 3 years of experience working in a skilled nursing facility preferred.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

Villa Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

Why Villa?

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging. When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

Apply to join a growing team today!

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. Be Welcoming to All, Establish a Relationship, Trust & respect, Teamwork, Engage & Communicate & Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.