Demo

Senior Director of Commercial Operations

Viken Detection
Burlington, MA Full Time
POSTED ON 6/2/2026
AVAILABLE BEFORE 7/1/2026
Description

SUMMARY OF POSITION

The Senior Director of Commercial Operations leads business development, market expansion, and commercial strategy across key product lines. This role is responsible for driving go-to-market execution, optimizing sales and marketing performance, and identifying new growth opportunities, including expansion into non-core markets and emerging applications.

Roles And Responsibilities

  • Lead business development and market expansion initiatives, including new applications and industries
  • Define and execute go-to-market strategies (pricing, segmentation, channels, positioning)
  • Develop and manage channel strategy, including distributors, partners, and direct sales
  • Establish and grow e-commerce/direct sales capabilities
  • Oversee sales operations, including CRM, pipeline reporting, forecasting, and performance metrics
  • Drive marketing strategy and execution across digital channels, campaigns, and industry events
  • Manage brand positioning and marketing collateral, ensuring consistency and effectiveness
  • Partner with Product Management and Engineering to align product strategy with market needs
  • Build and maintain relationships with key customers, partners, and industry stakeholders
  • Develop budgets and track performance against revenue and growth targets
  • Lead and manage internal staff and external vendors/agencies

Requirements

  • Bachelor’s degree required; MBA preferred
  • 12–15 years of experience in commercial, business development, or sales/marketing roles
  • 5–8 years of leadership experience
  • Proven success in go-to-market strategy, market expansion, and revenue growth
  • Experience with sales operations, CRM systems, and performance analytics
  • Background managing channel partners and cross-functional teams
  • Strong strategic, analytical, and communication skills
  • Experience in technical, industrial, or hardware-based industries preferred

Salary.com Estimation for Senior Director of Commercial Operations in Burlington, MA
$195,402 to $245,932
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