Auditors Office - Deputy Auditor Clerk

Auditor's Office - Deputy Auditor Clerk

Salary

$24.28 Hourly

Job Type

Full-time

Benefits

Vigo County offers to full-time employees competitive benefit plans. These include Medical, Dental, Vision, Retirement, paid holidays, Flexible Spending Account Plans, 457 Plans, Life Insurance and others.

Description

Providing administrative support for department operations and delivering professional customer service to the public. Assists taxpayers with inquiries regarding tax sales, including the purchase and redemption of properties, and maintains county property tax records to ensure accurate billing. Calculates property taxes and provides guidance on available deductions, exemptions, and related property tax processes, assisting customers both by telephone and at the public service counter.

Examples of Duties

• Assists customers on the phone & at the department counter by explaining, filing, updating or removing property tax deductions from their property.
• Assists with public interaction, responding to taxpayer inquiries and researching information. Explain and prepare deduction and exemption applications to taxpayer, including processing and filing forms.
• Audit deductions for accurate and valid information required by law and request information from taxpayer as needed.
• Assist in receiving deeds and sales disclosures for transfers of property and verify legal descriptions to be entered for property taxation. Process payments received for deeds and disburse receipts to customers.
• Scans, copies and/or faxes forms as required by department procedures. Performs all other duties as assigned.
  
  
  

Typical Qualifications

• High school diploma or GED and moderate experience.
• Ability to meet all Department hiring requirements, including passage of a drug test and criminal background check.
• Working knowledge of standard office policies and procedures and Department computer systems and related programs, and ability to apply such knowledge to a variety of interrelated processes, tasks and operations.
• Working knowledge of and ability to comprehend a variety of reference books and manuals, including, but not limited to, Indiana Code.
• Knowledge of basic filing systems and ability to create and maintain Department files and records.
• Ability to operate standard office equipment, including computer, typewriter, calculator, telephone, copier, and fax machine.
• Ability to effectively communicate orally and in writing with co-workers, other County departments, and the public, including being sensitive to professional ethics, gender, cultural diversities and disabilities.
• Ability to comply with all employer and department polices and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
• Ability to provide public access to or maintain confidentiality of department records and information according to state requirements.
• Ability to competently serve the public with diplomacy and respect, including occasional encounters with irate/difficult persons.
  
  
  

Supplemental Information

Incumbent performs standard, recurring duties according to Department policies and practices with work priorities primarily determined by service needs of the public and/or seasonal deadlines. Assignments are guided by definite objectives using a variety of methods or procedures. On rare occasions, decisions are made in the absence of specific policies and procedures, and/or guidance from supervisor. Work errors are primarily detected or prevented through legally defined procedures, supervisory review and/or notification from other departments or agencies. Undetected errors could result in loss of time and money to department, and inconvenience to other agencies or the public

Incumbent reports directly to the Auditor, Chief Deputy Auditor and the Tax & Financial Supervisors.

Incumbent performs duties in a standard office environment, involving sitting/walking at will, bending, reaching, keyboarding, lifting/carrying objects weighing less than 25 pounds, close/far vision, color/depth perception, speaking clearly, and hearing sounds/communication. Incumbent occasionally works extended, and/or evening hours, and occasionally travels out of town for training, sometimes overnight.

Vigo County is an Equal Opportunity Employer.