What are the responsibilities and job description for the Implementation Specialist position at ViewLine Ventures?
Implementation Specialist
Location: Greater Philadelphia Area / New Jersey (Hybrid – Daily Local Travel Required)
Employment Type: Contract Role (Long Term)
About Us
We’re a stealth-stage startup scaling high-precision systems in alternative markets. Our approach combines data, discipline, and tight operational systems to uncover and capture edge at scale. We’re a small, specialized team of strategists, analysts, and engineers building infrastructure to uncover opportunities most people overlook.
About the Role
As an Implementation Specialist, you’ll play a critical behind-the-scenes role in keeping our operation running with accuracy, consistency, and discipline. You’ll execute structured playbooks, manage client-facing systems, and flag edge cases, all while keeping meticulous records.
This is a high-trust, precision-driven position ideal for someone who thrives in structured environments, takes pride in operational excellence, and finds satisfaction in completing tasks with care and consistency. You’ll be required to travel locally on a daily basis, so access to reliable transportation is essential.
Key Responsibilities:
- Execute SOPs and task checklists with high attention to detail and operational discipline
- Manage real-time workflows, resolve edge cases, and escalate issues as needed
- Log detailed records of all actions and outcomes to maintain transparency and traceability
- Monitor accounts, balances, and platform statuses pre- and post-execution
- Troubleshoot minor technical issues and assist with on-boarding or setup tasks for new accounts or tools
- Complete field-based tasks involving physical systems, identity verification's, or client-specific operations (local travel required)
Who You Are
Detail-Driven & Conscientious: You care deeply about the little things. You catch what others miss.
Process-Oriented & Reliable: You excel when following structured steps, and teammates know they can count on you.
Completionist: You finish what you start, close loops without reminders, and don’t leave tasks half-done.
Steady Under Pressure: You’re calm and focused in live settings and handling impactful tasks.
Technically Capable: You’re comfortable navigating software, tools, and browser-based workflows.
Logistically Flexible: You’re based in NJ or PA (or willing to relocate) and can handle daily in-person tasks that require local travel.
Bonus Points
- Experience in admin, ops, or structured execution roles (e.g., QA, compliance, lab work, customer operations)
- Familiarity with SOP-driven environments or performance-based work
Why Join Us
- Competitive hourly pay with performance incentives
- Flexible hours with consistent workflows
- Direct exposure to the operational engine of a high-growth, high-precision startup
- Clear SOPs and support systems so you can execute with confidence