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Under general supervision, guards, patrols, or monitor premises, facilities, and other areas to prevent theft, violence, and infractions of rules. Secures and protects facilities in case of fires, natural disasters, or other hazardous events. Conduct thorough security screen all visitors entering the location
Duties & Responsibilities:
- Monitors stairwells, hallways, and office space at the Outpatient Center to ensure safety of all staff and clients.
- Conduct Security screenings of visitors entering the building by using metal detector wand
- Walks through buildings to ensure security; walks staff to cars in parking lot as requested.
- Keeps clients from congregating in waiting room or in front of building areas to entrance
- Monitors grounds, including the edges of parking lot, to ensure that it is not being used by those who do not have business at the VPH building. Escorts people off the ground when they are disruptive or trespassing.
- Enforces agency policies (Tobacco-Free; No Weapons or Illicit Drugs, Safe & Supportive Environment/Disruptive Behavior)
- Maintains awareness of activities around the building and checks periodically to make sure that employees are safe throughout the building.
- Be a visible presence around the building; build rapport with clients, visitors, and employees.
- Coordinates with law enforcement or emergency services personnel as needed.
- Walks through the building at time of closure to ensure security, making sure all doors are locked and the building is empty.
- Waiting room management welcomes those entering the building, inquiries about their needs and steers visitors to the appropriate program/suite.
- Observes and monitors visitors/clients’ behavior during their visit to the outpatient center. Proactively intervenes and diffuses potentially disruptive situations using established guidelines.
- Works closely with on site staff for screening of in coming .
- Assists in crisis situations as appropriate, following emergency protocols and procedures (medical or behavioral crisis). Is competent in avoidance/preventing escalation and will work to verbally neutralize crises in progress.
- Assist with emergency drills and facility checks of the location
- Places call to 911 when needed and communicates with first responders; assists in the completion of the related Critical Incident Report documentation.
- Complies with agency rules and policies on confidentiality and as an agency employee, maintains required professional boundaries with clients.
- Participates in Health and Safety meetings to ensure knowledge of emergency procedures. Other duties as assigned.
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Minimum Qualifications:
High school diploma or GED AND One year of related experience. Note: Some positions may require P.O.S.T. certification. Note: Some positions may require area specific certifications or eligibility.
Preferred Qualifications:
- Minimum one year experience working in a medical/mental health setting.
- Outgoing, engaging and personable communication skills.
- Experience working in a medical or psych office, or DBHDD.
- Highly organized and detail oriented.
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Requirements/Competencies:
- Must be able to lift 20 pounds.
- Requires long periods of sitting/standing.
- Must be able to respond quickly to sounds.
- While performing the duties of this job, the employee is frequently required to sit, move about, hear and speak.
- Candidates for selection must pass a criminal background check (including fingerprinting)
- Must pass a pre-employment drug screen and subject to random drug screens.
- Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license.
Benefits (for qualified employees):
- State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
- Paid New Hire Training
- Company contributes additional 7.5% of salary to 401(a) Retirement Plan
- No employee deduction for Social Security
- Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travel
- Supervision, training, and continuing education opportunities available
View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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