Care Coordinator - Mental Health (MH) Supportive Housing - Gwinnett/Rockdale/Newton Counties

View Point Health

Job Title: Care Coordinator

Job Code: SST012/Social Services Tech 3

Shift: Full-Time (40 hours per week on average)

Job Hours: Times May Vary

Base Location: Gwinnett/Rockdale/Newton Counties

Division/Department/Program: Mental Health (MH) Supportive Housing

The Residential Wellness Care Coordinator provides case management & skills training for adults with severe and persistent mental illness & addictive diseases through View Point Health’s supportive housing program. This position will focus on the coordination of rehabilitation and recovery services within the agency and in the community for those clients who reside in supportive housing throughout Gwinnett, Rockdale, and Newton Counties. Flexibility in scheduled hours is necessary to provide effective in-home services throughout the day and into the evening hours. The vast majority of services provided to clients will be in the client’s residence and their community. This position also requires you to work closely with a team of professional staff to assess needs, develop treatment plans, and monitor client progress. This position requires the ability to work in a fast-paced setting, a passion to work with those with Behavioral Health needs, and the ability to work closely and effectively with a team of professionals. Reliable transportation and driving abilities is imperative.

Duties & Responsibilities:                                            

• Conduct a minimum of 2 home visits per month/per client within their community setting or within the client’s current residence.
• Assist licensed staff to provide information to complete Behavioral Health Assessments and update Treatment plans to reflect needed services for authorization. 
• Participate in monthly treatment team meetings to assist in the development of treatment plans with appropriate therapeutic interventions, notify professionals of any unusual observations or incidents, client progress, and follow up. 
• Develops and maintains a network of community contacts. Facilitate referrals and linkages to community services and communication among client service providers with VPH to ensure a continuum of services. 
• Provide linkage, transport clients, and assist/coach clients in accessing & obtaining community resources. 
• Care Coordinators are expected to carry a minimum individual case load of 30 clients. 
• Write precise, accurate, and clear progress notes in our electronic Care Logic system in a timely manner. Maintain required records and information in each client’s file. Prepares accurate, complete timely documentation (within 24 hours) of case notes and billing information to meet agency and state standards and provide effective service delivery across a broad range of services. 
• Provide individual skills training as indicated in the client’s treatment plan including but not limited to independent living skills, coping skills, interview skills, symptom management skills, anger management skills, assertiveness skills, advocacy skills, hygiene skills, and many other daily living skills. 
• Recognize the need for crisis intervention and notify supervisor and professional staff of escalated situations.
• Perform certain case management duties.
• Participate in monthly team meetings.
• Perform other program related duties as assigned by leadership.

Minimum Qualifications:

High school diploma/GED and three (3) years of job-related experience in a social services-related position with one (1) year training and or experience in vocational counseling; or one (1) year of experience at the lower-level Social Services Tech 2 (SST011) or equivalent position.

Note: some positions may require certification or licensure, and position requires withing Gwinnett, Rockdale and Newton Counties.

Preferred Qualifications:

• Bachelor's degree in a related field from an accredited college or university
• Two (2) years of care coordination experience of at-risk populations.
• Experience working with the Severe and Persistently Mentally ill population along with individuals with co-occurring substance use diagnoses within a community setting or residential setting.
• Case management experience.
• Experience working in a high stress, fast-paced environment with a very emotionally and physically changing population.
• Experience working in multi-disciplinary teams.
• Ability to multi-task and manage time

Requirements/Competencies:

• Must be able to stand, sit, and kneel for long periods of time
• While performing the duties of this job, the employee is frequently required to sit, move about, hear, and speak. 
• Must be able to lift 20 pounds
• Must be able to respond quickly to sounds
• Must have valid Georgia driver’s license and Motor Vehicle Record in accordance with company policy
• Candidates for selection must pass a criminal background check (including fingerprinting)
• Must pass a pre-employment drug screen and subject to random drug screens

Note: Some positions may require a valid driver's license.

Benefits (for qualified employees):

• State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts).
• Company contributes 7.5% of salary to 401(a) Retirement Plan.
• Generous PTO – plus 9 holidays per year – and a paid Cultural/Spiritual/Service Day!
• No employee deduction for Social Security – means more money in your paycheck!
• Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travel.
• Qualified employer for Public Service Loan Forgiveness (PSLF).
• Clinical supervision, training, and continuing education opportunities available.
• Flexible hours available, including telehealth from home! 

View Point Health is an Equal Opportunity Employer:  View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.