What are the responsibilities and job description for the Seafood Department Manager position at Vien Dong 4 / World Foods Supermarket?
Vien Dong 4 / World Foods Supermarket in San Diego, CA is looking for a seafood department manager to join our 70 person strong team. We are located on 5245 El Cajon Blvd. \
The Seafood Department Manager oversees all aspects of the seafood department, including operations, staff, and customer service, while ensuring profitability and adherence to company standards. This role involves managing inventory, ordering, product quality, sanitation, and employee training. They are also responsible for creating appealing displays, maintaining a clean and safe work environment, and providing excellent customer service.
Key Responsibilities:
- Inventory Management:.
- Ordering, receiving, stocking, and rotating products to minimize waste and ensure freshness.
- Product Quality and Safety:
- Maintaining high standards for product quality, safety, and sanitation, including proper handling, storage, and labeling.
- Staff Management:
- Supervising, training, and delegating tasks to team members, fostering a positive and productive work environment.
- Customer Service:
- Providing exceptional service, addressing customer inquiries, and resolving issues to ensure customer satisfaction.
- Sales and Profitability:
- .Monitoring sales, managing expenses, and working to achieve department budget and sales targets.
- Merchandising:
- Creating attractive and informative displays, signage, and promotional materials to drive sales.
- Compliance:
- Ensuring adherence to company policies, food safety regulations, and other relevant guidelines.
Essential Skills and Qualifications:
- Strong knowledge of seafood products:
- Understanding different species, their characteristics, and proper handling techniques.
- Leadership and communication skills:
- .Ability to motivate and guide staff, effectively communicate with customers and colleagues, and resolve conflicts.
- Organizational and problem-solving skills:
- Ability to manage inventory, prioritize tasks, and address operational challenges.
- Customer service orientation:.
- A passion for providing excellent service and building relationships with customers.
- Food safety and sanitation knowledge:
- Understanding and implementing proper food handling and hygiene practices.
- Experience in retail management:
- Previous experience in a similar role, preferably in a grocery or food service setting.