What are the responsibilities and job description for the Community Marketing Manager position at VideaHealth?
About VideaHealth
VideaHealth is on a mission to elevate the standard of dental care through AI. Trusted by over 50,000 clinicians and 50 leading DSOs, our platform improves diagnosis, boosts case acceptance, and streamlines clinical workflows. We’re scaling fast — and looking for a Relationship Marketing Manager to build the connective tissue between our brand, our customers, and our partner ecosystem.
Why This Role Matters
This is a Swiss Army knife of post-sale marketing — spanning education, community engagement, customer advocacy, KOL engagement, and partner programs. But this isn’t just a retention play. This role also fuels net-new pipeline by turning relationships into referrals, events into influence, and success stories into sales assets. You’ll turn real-world trust into measurable business outcomes.
Key Responsibilities
VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
VideaHealth is supported by some of the best investors in the world, having raised over $67M in Venture Capital from Tier 1 investors such as Threshold ventures, Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.
If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity!
VideaHealth is on a mission to elevate the standard of dental care through AI. Trusted by over 50,000 clinicians and 50 leading DSOs, our platform improves diagnosis, boosts case acceptance, and streamlines clinical workflows. We’re scaling fast — and looking for a Relationship Marketing Manager to build the connective tissue between our brand, our customers, and our partner ecosystem.
Why This Role Matters
This is a Swiss Army knife of post-sale marketing — spanning education, community engagement, customer advocacy, KOL engagement, and partner programs. But this isn’t just a retention play. This role also fuels net-new pipeline by turning relationships into referrals, events into influence, and success stories into sales assets. You’ll turn real-world trust into measurable business outcomes.
Key Responsibilities
- Build a thriving clinician and DSO operator community through channels like WhatsApp, peer groups, virtual roundtables, and live meetups.
- Design customer advocacy programs that convert happy users into active promoters, including testimonial sourcing, reviews, and referrals.
- Identify, engage, and activate Key Opinion Leaders (KOLs) and influencers across dentistry, creating co-branded content, speaking opportunities, and ambassador-style programs.
- Lead relationship-focused field marketing programs — from high-impact events to executive dinners — in partnership with Sales and CS to drive qualified pipeline.
- Develop co-marketing campaigns with DSOs and strategic partners that amplify brand credibility and generate awareness among new prospects.
- Collaborate with Customer Success to curate and share moments of impact, success stories, and user insights across marketing, PR, and social.
- Track and report on metrics like community growth, KOL reach and engagement, advocacy participation, referral pipeline, and partner-attributed opportunities.
- Have 3–5 years of experience in community, lifecycle, or influencer/KOL marketing in SaaS, healthtech, or provider-facing industries.
- Have successfully built or managed grassroots programs, customer communities, or professional ambassador initiatives.
- Understand how to activate peer voices to drive influence, not just impressions.
- Know how to turn relationships, events, and trust-building into opportunity creation, not just brand equity.
- Are energized by working cross-functionally with Sales, CS, Product, and Partnerships.
- Have strong instincts for what makes a clinician or operator say yes to a story, event, or collaboration.
- Are creative, resourceful, and not afraid to test ideas in-market to see what works.
- Experience in marketing to or working directly with dental professionals.
- Familiarity with KOL engagement, speaker sourcing, or healthcare influencer programs.
- A background in Customer Advisory Boards, reference programs, or relationship-based field marketing.
- Fast-paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us
- Competitive pay, equity and benefits.
- Agile organization where being senior translates to being a mentor and role model for others. We lead by example.
- Technical challenges on the leading edge of innovation where software and machine learning
VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
VideaHealth is supported by some of the best investors in the world, having raised over $67M in Venture Capital from Tier 1 investors such as Threshold ventures, Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.
If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity!