Floating Maintenance Technician- DFW

Description

Company Overview:

Vidalta Residential, founded in 2015, isn't just a property management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home.

Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in property management.

Position Overview

The Mobile Service & Make-Ready Technician plays a critical role as part of a traveling squad supporting multiple garden-style communities across the DFW metroplex. This role combines advanced troubleshooting, basic property upkeep, and rapid unit turnover capabilities to ensure physical assets are maintained to the highest standards. The mobile squad is responsible for completing the make-ready process on all vacant apartments within 7 days of vacating, promptly handling service requests, and stepping in to support on-site teams.

Key Responsibilities

Make-Ready (Unit Turnover) Process

• Assessment & Preparation: Conduct thorough pre-move-in inspections to document necessary repairs, replacements, and cleaning requirements, creating a comprehensive make-ready punch list.
• Execution: Complete all necessary work to ensure a high-quality, move-in-ready unit, including drywall and paint touch-ups, appliance diagnostics, and full testing of plumbing, electrical, and HVAC systems.
• Detailing: Support the preparation of vacant units by moving appliances, clearing debris, replacing air conditioning filters, and ensuring a clean final presentation. ? Quality Control: Rekey all unit locks per security policy and conduct a final, detailed walk-through to ensure work meets Vidalta's high-quality standards.
  
  

Maintenance and Repairs

• Advanced & Routine Troubleshooting: Diagnose and repair systems including HVAC (performing preventative maintenance and filter changes), electrical (troubleshooting circuits, replacing ballasts/fixtures), plumbing (unclogging drains, addressing leaks, repairing water heaters), and major appliances.
• General Upkeep: Execute minor carpentry tasks, repair walls, cabinets, locks, windows, and doors. Perform minor adjustments and complete light painting projects. ? Mobile Support: Travel between properties to manage and prioritize the completion of service requests efficiently, prioritizing emergency repairs and ensuring accurate documentation of labor and materials.
  
  

Property, Safety, and Compliance

• Curb Appeal: While on-site at various communities, maintain the property's curb appeal by picking up trash, policing grounds, and ensuring common areas (like pools and fitness centers) are presentable.
• Vendor Coordination: Assist in coordinating and overseeing work performed by outside vendors and contractors, ensuring adherence to the scope of work.
• Safety Adherence: Comply with all company policies, OSHA requirements, Fair Housing guidelines, and safety procedures regarding the proper handling of chemicals and tools.
  
  

Requirements

Team Leadership and Support

• Assist the Service Manager in supervising, training, and scheduling the on-site maintenance team (e.g., Service Technicians, Porters).
• Provide guidance and hands-on support for complex maintenance repairs, ensuring all work is completed efficiently, safely, and to quality standards.
• Step in as the acting Service Manager in their absence, managing emergency calls, vendor relations, and daily operations.
• Foster a positive, team-oriented work environment focused on achieving property maintenance goals.
  
  

Maintenance Operations and Coordination

• Manage and prioritize the completion of service requests (work orders) in a timely manner, monitoring the tracking system and ensuring accurate documentation of labor and materials.
• Oversee the efficient and timely completion of make-ready/turnover processes for vacant units, ensuring units are prepared for new residents according to established schedules and quality checklists.
• Conduct regular property inspections (e.g., grounds, common areas, mechanical rooms) to identify maintenance needs, potential hazards, and opportunities for preventative maintenance.
• Coordinate and oversee work performed by outside vendors and contractors, ensuring quality control and adherence to the scope of work.
  
  

Administrative and Financial Support

• Assist the Service Manager with managing the maintenance budget, monitoring expenses, and accurately tracking inventory of parts, supplies, and tools.
• Process and organize purchase orders, invoices, and expense reports related to maintenance activities.
• Maintain accurate records for preventative maintenance programs, equipment histories, and safety compliance.
• Ensure all maintenance staff and operations adhere to company policies, local, state, and federal regulations, including OSHA and Fair Housing guidelines.
  
  

Technical Expertise and Quality Assurance

• Perform and oversee advanced technical repairs, including HVAC troubleshooting and repair, plumbing (e.g., water heater, sewer line issues), electrical (e.g., circuit diagnostics, fixture replacement), and structural repairs.
• Implement and champion the property's preventative maintenance plan to extend the life of equipment and minimize future repair costs.
• Respond promptly to emergency maintenance calls outside of regular business hours on a rotating basis.
  
  

Qualifications Required Experience And Skills

• Experience: Minimum of 2–5 years of experience in property maintenance, apartment maintenance, or a related trade.
• Certifications: Proven expertise in residential maintenance with an EPA certification required (Universal EPA or HVAC preferred); CPO (Certified Pool Operator) or CAMT designation is a plus.
• Skills: Strong working knowledge of electrical, plumbing, HVAC, and carpentry, paired with the ability to read technical manuals and utilize maintenance software (e.g., Yardi, RealPage, AppFolio).
• Mobility Requirements: A valid driver's license and reliable transportation are absolutely required for this mobile role.
• Language: Bilingual communication skills (English/Spanish) are a strong plus. ? Education: High school diploma or GED required; relevant technical/trade school completion preferred.
  
  

Preferred Qualifications

• Universal EPA certification.
• Certified Apartment Maintenance Technician (CAMT) certification or equivalent professional designation.
• High school diploma or GED required; relevant technical/trade school completion preferred.
• Being bilingual (English/Spanish) is a plus.
  
  

Working Conditions

• The Assistant Service Manager position requires frequent physical activity including walking, standing, bending, and lifting (up to 50 pounds). Work is performed both indoors and outdoors, and may occasionally occur in inclement weather. The role necessitates being on-call for emergency maintenance situations after hours on a rotating schedule.