What are the responsibilities and job description for the Vida-Flo Customer Service & Sales Associate position at Vida-Flo USA?
Wellness Consultant
Front Desk | Sales | Client Experience
Locations Available:
Nashville, TN – 4 days per week
Franklin, TN – 2–3 days per week
Help People Feel Their Best Every Day
At Vida-Flo Middle Tennessee, we believe wellness starts from within. We help our clients feel energized, recover faster, lose weight, and optimize their overall health through IV hydration therapy, vitamin infusions, NAD therapy, medical weight loss programs, peptide therapy, and other proactive wellness services.
We're looking for an enthusiastic, personable, and motivated Wellness Consultant to join our growing team. If you enjoy building relationships, providing exceptional customer service, and helping others achieve their wellness goals, we'd love to meet you.
Why You'll Love Working Here
- Nashville position works just 4 days per week—giving you 3 days off every week
- 9.5-hour shifts create a better work-life balance with fewer workdays
- Weekday hours: 9:30 AM – 7:00 PM
- Weekend hours: 9:00 AM – 6:30 PM
- Employee discounts on wellness services
- Positive, supportive, and team-oriented culture
- Opportunities for growth within a rapidly expanding wellness company
What You'll Do:
Deliver an Exceptional Client Experience
- Welcome clients with professionalism and enthusiasm.
- Create a seamless check-in and check-out experience.
- Build lasting relationships by providing outstanding customer service.
Educate & Recommend
- Educate clients on our IV therapies, vitamin infusions, medical weight loss programs, memberships, and wellness services.
- Educate services based on client goals and lifestyle.
- Confidently discuss memberships, promotions, and wellness packages while helping clients find the best value.
- Meet and exceed membership and sales goals.
Support Clinic Operations
- Schedule appointments and manage daily clinic flow.
- Answer phones, emails, and client questions promptly.
- Process payments and maintain accurate client records.
- Assist with inventory, stocking, opening and closing duties, and maintaining a clean, organized clinic.
What We're Looking For
- Previous sales and customer service experience preferred.
- Excellent communication and interpersonal skills.
- Positive attitude with a passion for helping people.
- Organized, dependable, and able to multitask in a fast-paced environment.
- Comfortable working toward sales and membership goals.
- Basic computer skills and experience with POS systems is a plus.
- High school diploma or equivalent.
- Must be at least 18 years old.
- Weekend availability is required, including Sundays. All Wellness Consultants are expected to work some weekends as part of their regular schedule.
No medical experience is required. We provide comprehensive training on our services, products, and wellness programs.
About Vida-Flo
Vida-Flo Middle Tennessee operates wellness clinics throughout the Nashville area, offering IV hydration, vitamin infusions, NAD therapy, medical weight loss, peptide therapy, and concierge wellness services. Our mission is to help people feel better, perform better, and live healthier lives through proactive wellness.
If you're passionate about helping others, enjoy working in a team environment, and are excited about health and wellness, we'd love to hear from you!