What are the responsibilities and job description for the Branch Manager position at Victory Mortgage?
Job Summary
As a Branch Manager in Victory Mortgage’s St. Louis division you will contribute to the organization profitability by effectively coaching, developing, mentoring and motivating branch Mortgage Loan Officers, by being a resource of sales and product expertise along with providing them with the knowledge, skills and abilities to conduct their roles in a professional manner while reinforcing a unified sales culture and aiding in the retention efforts through strong, well supported, professional relationships built over time. To provide leadership to the sales operation as it functions and operates within the framework of the company’s mission and philosophy. To ensure effective conversion of customers who are ready, willing, and able to obtain a mortgage at margins to make a fair profit.
You will thrive in this role if you:
- Make decisive, timely, and appropriate decisions, choosing from among several alternatives.
- Clearly express ideas in writing as well as orally. Listens effectively.
- Plan, organize, and establish a course of action for self and/or others to accomplish specific goals. Allocate resources appropriately, monitor results, and follow up.
- Possesses vision, organizational and extra organizational awareness, and the willingness to lead.
These skills will be used to:
- Achieve a high level of customer satisfaction, both internal and external, by ensuring that Mortgage Loan Officers set proper expectations with customers so that Victory Mortgage, L.L.C. can deliver on its promises and meet its objectives. This is measured by obtaining a “would recommend” rating for at least 95% of the branch’s closings.
- Develop relationships with Fischer Homes, LLC Sales Managers and Market Presidents in their assigned division to ensure our Mortgage Loan Officers are engaged in assisting Fischer Homes, LLC Sales Counselors to achieve 80% capture rate and sell more homes. Solicits feedback on successes and opportunities.
- Recruit and select, in conjunction with the National Production Manager, Mortgage Loan Officers, Mortgage Loan Officer Assistants and Closers with strong potential for success.
- Ensure that established operational policies and procedures are followed and suggest policy changes as appropriate.
Preferred Qualifications:
- 2 years of Mortgage Loan Officer experience.
- 2 years of leadership experience.
- Adaptable: Ability to maintain effectiveness in varying environments and with different tasks, responsibilities, and people.
The Value of a Career with Victory Mortgage
Take your career to the next level with Victory Mortgage. With a proven track record of growth since its founding in 1991, Victory Mortgage specializes in mortgages for new home construction. Victory has emerged as a mortgage lending leader in each of our expanding regions with attention to detail and serving the needs of our customers. We are associated with a Top 32 builder and have relationships with key Realtors in our markets, as well as an expanding customer base built on our nearly 30 years in business.
Victory Mortgage selects highly skilled and talented individuals who have the desire to grow and advance their careers. At Victory Mortgage, we enjoy the opportunity to celebrate our wins; more specifically, the many talented Associates that collectively make up our Victory Family. The rewards for their efforts are:
- Professional Development Training Programs
- Tuition Reimbursement
- Competitive Compensation
- 401(k) with Company matching contributions and profit-sharing
- Employee Life Insurance
- Personal time off
- Inclusive Leave
Victory Mortgage holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.