What are the responsibilities and job description for the Dispatcher position at Victory Logistics, LLC?
Full time job.
7am-6pm Mon-Friday
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the services, deliveries, and drivers delivery times.
- Troubleshoot and resolve concerns, help with directions, handle and switch dispatches as issues come up.
- Document and update customer records based on services provided
- Develop and maintain a knowledge base of the customers and drivers.
- Enter orders into dispatch system.
- Able to analyze and prioritize the workload.
- Receive, review, and edit photos taken from the drivers.
Must Have Skills/Qualifications:
- Previous experience not necessary but appreciated, in customer service, dispatch or trucking.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Ability to communicate in a courteous and professional manner; written and verbal
- Some knowledge in excel and computers
- Dependable with a commitment to regular, on-time attendance.
Job Type: Full-time
Pay: $450.00 - $600.00 per week
Benefits:
- Paid time off
Application Question(s):
- How well do you know cities in Florida? Could you take a test for knowledge?
- Can you learn quickly and do you have a good memory? Got any examples?
Experience:
- Dispatch: 1 year (Preferred)
Language:
- Spanish (Preferred)
Ability to Commute:
- Stearns, KY 42647 (Preferred)
Work Location: In person
Salary : $450 - $600