What are the responsibilities and job description for the Relief / Per Diem Residential Counselor position at Victory Human Services Inc?
Job Title: Relief / Per Diem Residential Counselor
- Department: Residential Services / Direct Care
- Position Type: Relief / Per Diem (As-needed, variable shifts)
- Reports To: Residential Services Director or Program Manager
- Shift hourly: 19 hours weekly
- Pay: $20.00 hourly
About Victory Human Services
Victory Human Services (VHS) is a mission-driven organization dedicated to empowering individuals with disabilities through exceptional residential, day habilitation, and community-based services.
VHS is undergoing a bold transformation — Victory 2.0 — focused on restoring compliance integrity, strengthening internal systems, elevating workforce culture, and positioning the organization for sustainable growth and excellence.
Job Summary
The Relief Residential Counselor provides direct care, supervision, and support to residents in a structured group home or residential facility. As an on-call or per-diem team member, you fill open shifts to ensure around-the-clock safety, guidance, and operational consistency. You will mentor residents, support daily living skills, implement individualized care plans, and respond calmly to crises.
Key Responsibilities
- Build supportive, professional relationships with residents, acting as a positive role model and mentor.
- Coach and assist residents with daily routines, including personal hygiene, meal planning, cooking, and household chores.
- Maintain a safe, clean, secure, and therapeutic living environment; conduct routine property checks and monitor facility safety.
- Assess emotional or behavioral escalations, mediate conflicts, and apply proper crisis management or de-escalation techniques.
- Safely store, administer, and document client medications in compliance with agency policies and state certifications (e.g., MAP where applicable).
- Complete accurate shift logs, progress notes, and incident reports; communicate pertinent updates to the interdisciplinary treatment team.
- Accompany or transport residents to scheduled medical appointments, community outings, or recreational activities when required.
Relief / Per Diem Expectations
- Provide a minimum number of available hours or shifts per month/quarter as defined by program policy to maintain active status.
- Cover varying shifts (day, evening, overnight, or weekends) depending on planned staff absences, vacancies, or emergency coverage needs.
Qualifications & Requirements
- High School Diploma or GED required; college coursework or a degree in Psychology, Social Work, or a related human services field is often preferred.
- Minimum of 6 months to 1 year of direct care or residential experience working with target populations (youth, mental health, developmental disabilities, or substance recovery) preferred.
- Valid driver’s license with an acceptable driving record and reliable personal or agency transportation.
- Ability to obtain and maintain CPR, First Aid, and facility-specific crisis/behavioral management certifications (like MAP or Safety Care) within introductory periods.
- Ability to stand, walk, climb stairs, and lift/move up to 25–50 pounds as required by active daily routines and safety protocols.
What We Offer
- A supportive team environment where your growth is encouraged and valued.
- Meaningful work that makes a direct impact in the lives of individuals and families.
- Opportunities for professional development and advancement.
How to Apply
Submit your resume and cover letter for consideration to:
People.Culture@victoryhs.com
Victory Human Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
Pay: From $20.00 per hour
Work Location: In person
Salary : $20