Case Worker

Victory Human Services (VHS)

Position Title: Case Worker
Location: Brockton or Boston MA (with hybrid flexibility)

Program: Mass Health/ABI-MFP
Reports To: Case Manager Supervisor
FLSA Status: Full-Time, Non-Exempt

Salary: $42,000 - $48,000

Brockton, Massachusetts

Overview of Victory Human Services 2.0

Over Twenty years ago, our founders created a different kind of human services agency: one that provides high quality services to communities of color that have been historically disadvantaged, while also being at the forefront of advocating for the rights of people with disabilities. They were frustrated with the lack of leadership and career opportunities for Blacks, Indigenous, People of Color (BIPOC). Even though many human services professionals are people of color, there were few in leadership and change-making positions. Our founders took the bold step of creating a new agency.

Today, we are the largest minority-led human service agency in Massachusetts, our leadership team and Board are predominately comprised of people of color. We provide in-home care and support to seniors and to individuals with developmental disabilities in the Boston, Brockton, and Springfield areas.

Our core belief is that “people are greater than their disabilities”, and all our services reflect this belief.

Overview of the Case Manager Position:

The Case Worker provides case management for individuals who are placed in ABI or Transitional Assistant Program or living independently in the community. Additionally, the Case Worker provides oversight and management of department to ensure that all VHS ABI, Transitional Assistance and State regulations and requirements are met.

Essential Functions of Position:

Clinical and Rehabilitation Skills:

• Conduct monthly meetings with client and Care Providers to monitor ongoing individual support plan goals and client’s needs
• Meet regularly with clients and Care Provider in order to provide support in home and document meetings/outcomes on Contact Log Notes, Home Visit Forms and/or Data Collection
• Maintain contact with professionals from other agencies to ensure clients receive appropriate services
• Respond to emails and phone calls within a 24-hour period
• Conduct assessments and work with consumers’ ISPs
• Will be on-call 24/7 for independent clients and Care Providers on case load
• Provide supervision and oversight of direct care staff, client and Care Provider within client’s home-setting
• Provide ongoing training to direct care staff, client and Care Providers on Program requirements and updates
• Attend Quarterly meetings as designated by the Case Worker Supervisor
• Implement treatment programs, including Individual Service Plans (ISPs) and clinical programs
• Collect behavior and academic data
• Complete log entries and progress notes
• Teach daily living skills such as safety rules, travel-training, banking and budget management, cooking, shopping, personal care and hygiene and care of personal space and belongings. Encourage clients to utilize developing skills
• Provide supportive counseling to clients concerning daily, personal and social issues
• Assist in developing and implementing program activities, which will foster the client’s growth, skill development, and healthier life-style
• Provide assistance in medication administration and trains clients in self-medication procedures.
• Provide physical intervention and/or first aid in the event of a behavior or medical emergency
• Follow on-call and emergency procedures as required
• Accompany clients to medical, dental and psychiatric appointments or leisure activities via alternate vehicle or staff car that is in compliance with VHS Driver’s agreement
• Assist in providing crisis assessment, prevention and needed intervention
• Assist the Case Manager Supervisor with orienting new staff
• Provide specialized training and instruction to direct care staff, clients and Care
• Providers (such as in the role of Human Rights Officer or Safety Officer) on an assigned basis. Please note that should you be assigned these duties, they will be added as an addendum to this job description
• Implement strategies to ensure that the home meets the needs and preferences of the individual
• Complete all assigned duties and tasks within the designated timeframe as required by the Senior Managers and/or Supervisor

Program Management and Operations:

• Assist Supervisor to ensure compliance with all internal and external regulatory bodies
• (MRC, MassHealth/UMASS, CARF, OSHA and Quality Assurance)
• Maintain ongoing communication with the Case Worker Supervisor, Service
• Coordinators and Senior Management Team
• Comply with all corporate and divisional policies and procedures, including safe work practices, worker’s compensation, universal precautions, exposure control.
• Perform other duties as assigned by Case Worker Supervisor or Director of Services

Professional Development:

• Attends required orientation and training, including in-service training, conferences and seminars
• Participate in other Professional Development Training as designated by Case Manager Supervisor or Senior Management Team

Requirements:

· Professional Characteristics

· BA/BS in Human Services or related field

· Three years’ experience in human services, case coordination or counseling/outreach

with individuals with mental or developmental disabilities and their families.

· Demonstrate the ability to work both independently and within a team contest

· Working knowledge of developmental disabilities and therapeutic skills and an ability to

relate to a variety of individuals from different cultural, socio and economic backgrounds

· Able to meet timelines for submission of all assigned duties and tasks

Personal Characteristics:

· Professional oral and writing skills necessary for developing and implementing services plans and progress notes

· Ability to work effectively with professional and nonprofessional staff, volunteers, visitors, and families of consumers

· Proficient working knowledge and experience using MS Word, MS Excel, and Office 365

· Maintain cooperative relationships with community resources and agencies

· Sensitive to families’ various cultural backgrounds

· Must have good organizational abilities

· Must possess leadership qualities

· Must have a reliable vehicle to travel throughout the program’s geographic areas

Other Qualifications:

· First Aid, CPR and MAP certifications are required

· If the applicant does not have MAP certification, he/she will have three months from date of hire to obtain MAP certifications in order to retain employment

· Must be able to attend training and meetings on medication administration to gain

· Knowledge and understanding of the medications that clients are taking.

· Must possess a valid Massachusetts driver’s license and meet the company’s driver insurance standards and maintain a safe driving record

· Must have an acceptable CORI (criminal record assessment)

Benefits Offered:

BCBS Medical, Dental, Vision

TASC - Flexible Spending Account and Dependent Care

Sick

Vacation

Employee Assistant Program

Tuition Reimbursement

Submit your resume and cover letter now for consideration too:

Diane.Daniels@victoryhs.com

Victory Human Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.

Job Type: Full-time

Pay: $42,000.00 - $48,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $42,000 - $48,000