What are the responsibilities and job description for the Business Development Center Representative position at Victory Chevrolet GMC Highlands?
Job Description:
About Victory Chevrolet GMC HighlandsVictory Chevrolet GMC Highlands is part of the family-owned Victory Automotive Group, established in 1997 with over 50 locations nationwide. We are dedicated to providing excellent customer service and fostering employee growth within a professional and collaborative work environment.Job OverviewWe are seeking a motivated and friendly Business Development Center Representative to join our team. In this role, you will deliver exceptional customer service while managing sales and service inquiries. You will collaborate closely with sales and management teams to meet customer needs and help drive sales by handling communication and appointment scheduling efficiently.Job DetailsSalary: $14 to $17 per hour, based on experienceJob Type: Full TimeLocation: Triadelphia, WV 26059Key ResponsibilitiesManage all incoming sales and service appointment inquiries via phone and internet.Schedule, confirm, and follow up on appointments, including missed appointments.Coordinate customer questions and concerns with appropriate departments.Track sold vehicles and hot sheets to ensure timely follow-up.Confirm special order parts and assist with administrative tasks related to them.Support sales lead follow-up to maximize opportunities.Maintain accurate paperwork and records and prepare necessary documentation.Provide administrative assistance to sales and service teams as needed.Work EnvironmentVictory Automotive Group fosters a welcoming and professional atmosphere. We operate a non-smoking and drug-free workplace where employees benefit from competitive pay, benefit packages, and opportunities for career advancement. Our team values professionalism, enthusiasm, and support.
Job Requirement:QualificationsHigh school diploma or GED is required.Previous experience in administrative, clerical, call center, or customer service roles.Knowledge of the automotive industry is a plus.Friendly and approachable with strong interpersonal skills.Professional and dependable work ethic.Strong organizational and time management skills.Proficient in using computers, internet software, and Microsoft Office.Experience with Reynolds and Reynolds software is advantageous.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!
About Victory Chevrolet GMC HighlandsVictory Chevrolet GMC Highlands is part of the family-owned Victory Automotive Group, established in 1997 with over 50 locations nationwide. We are dedicated to providing excellent customer service and fostering employee growth within a professional and collaborative work environment.Job OverviewWe are seeking a motivated and friendly Business Development Center Representative to join our team. In this role, you will deliver exceptional customer service while managing sales and service inquiries. You will collaborate closely with sales and management teams to meet customer needs and help drive sales by handling communication and appointment scheduling efficiently.Job DetailsSalary: $14 to $17 per hour, based on experienceJob Type: Full TimeLocation: Triadelphia, WV 26059Key ResponsibilitiesManage all incoming sales and service appointment inquiries via phone and internet.Schedule, confirm, and follow up on appointments, including missed appointments.Coordinate customer questions and concerns with appropriate departments.Track sold vehicles and hot sheets to ensure timely follow-up.Confirm special order parts and assist with administrative tasks related to them.Support sales lead follow-up to maximize opportunities.Maintain accurate paperwork and records and prepare necessary documentation.Provide administrative assistance to sales and service teams as needed.Work EnvironmentVictory Automotive Group fosters a welcoming and professional atmosphere. We operate a non-smoking and drug-free workplace where employees benefit from competitive pay, benefit packages, and opportunities for career advancement. Our team values professionalism, enthusiasm, and support.
Job Requirement:QualificationsHigh school diploma or GED is required.Previous experience in administrative, clerical, call center, or customer service roles.Knowledge of the automotive industry is a plus.Friendly and approachable with strong interpersonal skills.Professional and dependable work ethic.Strong organizational and time management skills.Proficient in using computers, internet software, and Microsoft Office.Experience with Reynolds and Reynolds software is advantageous.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!
Salary : $14 - $17