Residential House Manager

Victorious Family Care Center Memphis | Memphis, TN
 
 

Position Overview
The Residential House Manager supports individuals with disabilities by promoting independence, safety, and quality of life. This role helps maintain a supportive residential environment where each person can build daily living skills, pursue personal goals, and participate meaningfully in home and community life.

Shift: First shift

Days: Monday–Friday

Hours: 8:00 AM–4:00 PM

Availability: Flexible availability is required to help cover shifts during staff call-ins, time off, or other staffing needs.

 

Compensation and benefits include competitive hourly pay, scheduled bi-weekly pay, bonus opportunities, and a benefits package for eligible employees.

·         Pay: $17–$19 per hour

·         Pay Schedule: Bi-weekly

·         Bonuses: $500 sign-on bonus after 90 days/390 hours with completed training; $300 employee referral bonus after 90 days.

·         Benefits: PTO accrual, paid holidays, paid orientation, 401(k), health insurance, and life insurance.

The Residential House Manager helps ensure safe, person-centered residential services while maintaining compliance with agency policies and regulatory standards.

·         Support daily routines, personal care, life skills, and individual support-plan goals.

·         Promote dignity, independence, confidentiality, choice, and respectful communication.

·         Assist with community activities, appointments, transportation, employment, and meaningful engagement.

·         Maintain a safe, clean, and supportive home environment.

·         Administer medications and complete required documentation accurately and timely.

·         Communicate professionally with individuals supported, families, conservators, staff, vendors, and support teams.

·         Attend required meetings and trainings and follow agency, state, and funding-source requirements.

·         Perform other duties as assigned to support quality residential services.

This job description is not intended to include every possible duty. Employees may be assigned additional responsibilities as needed. Victorious Family Care Center may revise this job description at any time. Employment remains at-will and may be ended by either party at any time, with or without cause, in accordance with applicable law.
 

Qualifications
Required Qualifications

·         Must be at least 25 years old and have a high school diploma or GED, as required for ECF staff.

·         Must have a valid driver’s license, acceptable driving record, and ability to meet background, registry, screening, and training requirements.

·         Must be able to read, write, communicate effectively, maintain documentation, and provide professional references.

Preferred Experience and Skills

·         Minimum of 5 years of experience as a Direct Support Professional (DSP) required.

·         Experience in residential, group home, supported living, assisted living, ICF, or HCBS settings preferred.

·         Management experience supervising, scheduling, training, or supporting direct care staff preferred.

·         Strong knowledge of personal care, medication support, documentation, transportation, emergency procedures, and regulatory expectations.

·         Strong communication, organization, confidentiality, and person-centered care skills.

Certifications

·         Valid state-issued driver’s license required.

·         Medication Certification and CPR/First Aid Certification required and must remain current.

·         CPI training required, if applicable.