What are the responsibilities and job description for the Mortgage Closing Manager position at Victorian Finance, LLC?
At Victorian Finance, we believe that getting the keys to your home should feel like a milestone worth celebrating — not a gauntlet to survive. Since our founding, we’ve helped thousands of borrowers navigate the mortgage process with clarity, speed, and a level of personal care that’s rare in this industry.
We’re a team of people who genuinely love what we do. We push each other to grow, hold ourselves to a high standard, and still find time to celebrate wins — big and small. Whether you’re a seasoned mortgage professional or someone who thrives on building better processes, you’ll find a home here.
Our culture is built on three things: transparency (we share the full picture, always), ownership (every person on the team is trusted to run their lane), and heart (we treat clients and colleagues the way we’d want to be treated).
We’re looking for an experienced Mortgage Closing Manager to lead and elevate our closing operations. You’ll be the person who keeps everything humming at the finish line — managing a talented team of closing coordinators, championing compliance, technology integration, and making sure every borrower crosses the closing table with confidence. If you’re energized by solving problems, utilizing a broad range of technology, developing people, and running a tight ship, this role was built for you.
Compensation:$100,000 - $130,000 Based on Experience
Responsibilities:
What you’ll do
- Own the day-to-day operations of the closing department — scheduling, workflow, and pipeline management
- Lead efforts with IT to implement technologies to keep Vic Fin at the leading edge of closing technology and client experience.
- Lead, mentor, and grow a team of closing coordinators and title/escrow specialists
- Review and approve closing packages, CD statements, title commitments, and disbursement authorizations
- Keep us ahead of the curve on federal and state compliance (RESPA, TRID, CFPB) and internal policy
- Build strong relationships with loan officers, underwriters, title companies, attorneys, and real estate agents to ensure smooth, on-time closings
- Jump in on complex or time-sensitive transactions as the team’s go-to escalation resource
- Track closing volume, turn times, error rates, and client satisfaction — and use that data to drive continuous improvement
- Create and maintain closing procedures, training materials, and team playbooks
Qualifications:
What you bring
- 5 years of mortgage closing experience, with at least 2 years leading a team
- Solid command of residential closing processes, title insurance, and real estate law
- Strong familiarity with TRID/RESPA requirements and Closing Disclosure preparation
- Proficiency with LOS platforms (e.g., Encompass, Hawthorne)
- A calm, solutions-first mindset — you don’t rattle easily, and neither does your team
- Clear, confident communication skills — with clients, partners, and your direct reports
- Desire to implement new technologies to improve operations and customer experience
Base salary
- $100,000 – $120,000
- Performance bonus
- Annual, merit-based
- Health & wellness
- Medical, dental, vision, disability, and life
- Retirement
- 401(k) with match
- Time off
- Generous PTO holidays
- Growth
- Learning dev
- Advancement
- Growing Bank and Mortgage Operations will provide future opportunities for career growth
About Company
Our company is a nationwide organization.
Equal Opportunity Employer
www.victorianfinance.com
www.vicfinlife.com
Salary : $100,000 - $130,000