What are the responsibilities and job description for the Housekeeping position at Victoria National Golf Club?
WHO WE ARE
At Dormie Network, we provide an exclusive, retreat-style golf experience with world-class courses, top-tier amenities, and a focus on hospitality. Our Lodging team plays a crucial role in maintaining the comfort and cleanliness of our clubhouse and cottages, ensuring a welcoming and memorable stay for our members and guests. With attention to detail and a commitment to excellence, we create an environment that reflects the high standards of Dormie Network.
Housekeeping team members are responsible for maintaining the cleanliness, organization, and presentation of cottages, clubhouse spaces, and related facilities to ensure members and guests experience a welcoming, comfortable, and well-maintained environment.
WHAT YOU’LL DO
As part of the Lodging team, your essential functions and responsibilities include, but are not limited to:
Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.
EQUAL EMPLOYMENT OPPORTUNITY
Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.
At Dormie Network, we provide an exclusive, retreat-style golf experience with world-class courses, top-tier amenities, and a focus on hospitality. Our Lodging team plays a crucial role in maintaining the comfort and cleanliness of our clubhouse and cottages, ensuring a welcoming and memorable stay for our members and guests. With attention to detail and a commitment to excellence, we create an environment that reflects the high standards of Dormie Network.
Housekeeping team members are responsible for maintaining the cleanliness, organization, and presentation of cottages, clubhouse spaces, and related facilities to ensure members and guests experience a welcoming, comfortable, and well-maintained environment.
WHAT YOU’LL DO
As part of the Lodging team, your essential functions and responsibilities include, but are not limited to:
- Maintain daily cleanliness of clubhouse, cottage, and other designated facilities on the property.
- Assist with the setup, maintenance, cleanliness, and organization of clubhouse and cottage storage areas.
- Prepare cottages and common areas for arrivals, departures, and daily use in accordance with presentation standards.
- Support linen, laundry, and cottage setup and teardown activities as assigned.
- Greet members and guests in a professional and courteous manner.
- Assist other areas of the club as needed to support overall operations.
- Maintain club personal appearance standards and wear assigned uniforms.
- Adheres to all Dormie Network’s policies, procedures and service standards.
- Work collaboratively with all employees to promote an efficient, professional, and service-driven environment.
- Maintain a courteous, service-oriented presence, demonstrating professionalism, appreciation, and a willingness to assist members, guests, and fellow employees at all times.
- Communicates clearly and professionally, both verbally and in writing.
- Demonstrates excellent interpersonal and customer service skills.
- Exhibits strong organizational skills and attention to detail.
- Demonstrates effective time management skills with the ability to meet deadlines.
- Performs well in a fast-paced and occasionally high-pressure environment.
- Works independently with minimal supervision while remaining a collaborative team member.
- Demonstrates reliability, professionalism, and a strong work ethic.
- Maintains confidentiality when handling sensitive or proprietary information.
- None
- High school diploma or GED required.
- Previous experience in a customer service or housekeeping role preferred.
- Prolonged periods of standing and walking.
- Ability to bend, stretch, twist, and turn during cleaning, laundering, and cottage setup activities.
- Ability to visually inspect cottages and facilities to assess cleanliness and presentation.
- Ability to lift and carry up to 50 pounds.
- Ability to communicate effectively with others.
Dormie Network is committed to providing reasonable accommodations for qualified individuals with disabilities to enable them to perform the essential functions of this position. If you require accommodation during the application process or employment, please notify the Manager of the position.
EQUAL EMPLOYMENT OPPORTUNITY
Dormie Network is committed to providing equal employment opportunities for all employees and job applicants on the basis of qualifications, performance, and ability, without regard to race, color, religion, national origin, sex, age, pregnancy, marital status, ancestry, sexual orientation, genetic information, physical or mental disability, or any other class protected under applicable local, state or federal law.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.