What are the responsibilities and job description for the Program Supervisor (Alameda County) position at Victor Community Support Services?
This position will be based out of our Alameda County site and will be primarily community‑based, requiring frequent travel throughout the county. We anticipate the Alameda County site becoming operational in April. If the successful candidate is hired before that time, they will spend two days per week at one of our sister sites (Manteca, Stockton, or Fairfield), with the remainder of the week dedicated to training and working from home.
Why Victor?
- Learning Organization: Victor provides the best training for new grads and clinicians looking to begin their career!
- Leadership Development: Victor provides employees leadership training and promotes within! Many of our executive leadership team have been promoted from entry-level positions!
- Reimbursements: Victor provides reimbursements for license registration fees, CEUs, travel, internet/cell phone usage and more!
- Loan Forgiveness: Victor employees can apply for Public Service Loan Forgiveness!
Compensation:
Salary Range: $74,984-$103,116 DOE
Bilingual Pay: $4,000
- Benefits:
Low cost Medical, Dental and Vision
Life Insurance plan for employee and family
8 Paid Holidays, PTO and Sick pay
Retirement Savings Plan (403B)
100% Employer Funded Retirement Plan
Employee Assistance Program
Mileage Reimbursement
Verizon Wireless Discount
Employee Referral Bonus Program
Wellness Benefit
JOB SUMMARY
The Program Supervisor is directly responsible to the Executive Director for the day-to-day operations of the program services. The Program Supervisor manages the functioning of service delivery teams, which provide a wide array of community-based youth and family support services.
ESSENTIAL FUNCTIONS
1. Monitors and controls the delivery of assigned program requirements in accordance with Agency standards and acceptable professional practices.
2. Monitors and ensures that documentation and case records are developed and maintained in accordance with Agency and program standards.
3. Provides supervision and performance management of program staff, if applicable.
4. In partnership with the Executive Director, develops, maintains, and assures implementation of on-the-job training and orientation of new staff.
5. Monitors and controls the referral and intake process, maintaining high quality service delivery and good working relations within the community being served.
6. Implements and maintains quality assurance systems and reporting programs related to clinical services and participates on Quality Improvement teams as assigned.
7. Provides direct services as needed to ensure program and service delivery continuity.
8. Develops and maintains effective relationships with community agencies and stakeholders such as Social Services, Juvenile probations, Mental Health, and education.
9. If needed, provides on-call services for service delivery team.
10. Completes other duties as assigned.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
1. Completion of a clinical program with a Masters’ or Ph.D. degree in Social Work, Psychology, or a closely related field of behavioral or medical science from an accredited educational institution.