What are the responsibilities and job description for the Dispatch Coordinator position at victhepicc?
VIC the PICC ("VTP") is a specialized healthcare provider focused on vascular access consulting services to acute care hospitals, skilled nursing facilities and home healthcare. We provide vascular access device insertion services, post access support services including declotting, line removal, port access and venous access troubleshooting. VTP also provides continuing education, precepting and other educational support to clinical team members and customers.
VTP provides on-site and mobile vascular access support services throughout the Western and Southern United States and prides itself on delivering innovative, affordable and easy to procure services with high levels of client and patient satisfaction.
VTP strives to create an uplifting career opportunity for clinical team members and an environment that emphasizes our core values of Integrity, Support, Respect, Inquisitiveness, Compassion and Stewardship.
VTP Holdings is seeking a reliable, part-time Dispatch Coordinator to join our team in Lodi, CA. This role is weekends only, in-person, with a fixed schedule of Saturdays and Sundays, 12:30 PM – 9:00 PM. Candidates must be able to reliably cover this schedule at least three weekends a month, preferably four. There is potential to transition to full-time in the future for the right candidate.
Our dispatchers play a critical role in coordinating vascular access services for healthcare facilities and patients. You will take intake calls, gather facility and patient details, and dispatch the appropriate nurse while tracking ETAs, arrivals, and service completion.
If you are calm under pressure, organized, and enjoy helping nurses provide high-quality care in the field, this could be a great fit!
*Night differential pay may apply
Key Responsibilities
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Answer incoming calls and collect detailed intake information about patients and facility needs
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Accurately input and track service requests while ensuring compliance with HIPAA regulations
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Dispatch the appropriate nurse based on service type, availability, and location
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Monitor field operations by tracking ETA, arrival times, and service completion
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Maintain accurate logs and records of all communication and coordination activities
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Perform general office tasks such as filing, faxing, scanning, and data entry
What You Bring:
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Excellent communication and multitasking skills
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A calm, professional demeanor in high-pressure situations
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Strong attention to detail and a commitment to confidentiality
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Prior experience in dispatch, scheduling, or healthcare coordination (preferred but not required)
Compensation is based on candidate experience and relevant certifications.
Hourly Pay Range
$19 - $20 USD
Why Join VTP?
We offer benefits that truly enhance work-life balance and job satisfaction:
- Competitive pay with performance-based bonuses.
- Professional Development: Ongoing education, training, and mentorship.
- Flexibility: Set your own schedule and maintain a work-life balance.
- Comprehensive Benefits for full-time employees, including medical, dental, vision, 401(k) match, and paid time off.
- Company provided vehicle or mileage reimbursement for travel between patient sites.
- Supportive Culture: Join a positive, growth-focused team with 24/7 on-call support.
We welcome candidates from all backgrounds. If you're passionate about vascular access and ready to grow with us, apply today!
Salary : $19