What are the responsibilities and job description for the Asst. Housekeeping Mgr position at Viceroy Hotels and Resorts?
Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise “Remember to Live,” an affirmation to create lifelong memories for each guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.
Location
Hyatt Centric Santa Monica
Overview
Perched four blocks above the Santa Monica shoreline, Hyatt Centric Delfina Santa Monica offers a superior access point to Los Angeles. Le Méridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica’s engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area’s main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach are all within steps of Hyatt Centric Delfina Santa Monica.
Responsibilities
- Ensure that appropriate safety regulations and procedures are adhered to.
- Ensure employees are in compliance with appropriate regulations, practices and procedures.
- Monitor and evaluate the department’s financial positioning, such as budgets, cost control, labor expense.
- Schedule employees in accordance with the forecasted occupancy.
- Knowledgeable of the latest industry equipment, technology, and techniques.
- Conduct continual inspections to determine hotel’s overall level of cleanliness and perform follow-up.
- Responsible for all guest’s requests and complaints; resolve issues immediately and follow up to ensure guest’s satisfaction.
- Oversee inventory, purchasing, disbursement, and cost control for all linens, cleaning supplies, customer room amenities, restroom supplies, laundry supplies, machines, and equipment.
Qualifications
Education: Bachelor’s Degree Preferred
Experience: Minimum of 2 years of housekeeping experience preferred
Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success