Home Health Office Assistant

At Vicar’s Landing Home Health, we believe exceptional care starts with exceptional people. As our Home Health Office Assistant, you'll play a vital role in supporting both our office operations and the clients we serve. This unique blended position combines administrative responsibilities with direct client support, making every day meaningful and rewarding. The role provides administrative support for the Home Health Agency while also assisting with client care needs to help ensure seamless operations and exceptional service.

If you're someone who enjoys helping others, staying organized, and making a difference behind the scenes and in person, this may be the perfect fit for you.

What You'll Do

Office & Administrative Support

• Answer and direct phone calls, take messages, and assist visitors with questions and inquiries.
• Manage incoming and outgoing mail, faxes, and office communications. 
• Maintain organized physical and electronic files and records.
• Assist with data entry, documentation, and record keeping. 
• Support caregiver scheduling and coordination.

Client Support & Coordination

• Assist with client intake processes and onboarding.
• Schedule client appointments and coordinate service visits with caregivers.
• Maintain client confidentiality and adhere to HIPAA requirements.
• Provide support with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).

Direct Care & Companionship

• Assist clients with bathing, dressing, grooming, toileting, mobility, and transfers. 
• Provide companionship, emotional support, and meaningful social interaction.
• Encourage participation in activities and conversations that promote well-being.
• Assist with meal preparation, light housekeeping, laundry, and other household support needs.

Health-Related Support

• Monitor and report changes in client condition, including vital signs.
• Follow established care plans and support home exercise programs.
• Assist with medication reminders and help maintain a safe home environment

Must Have Skills

• High school diploma or equivalent. 
• Current Home Health Aide (HHA) or Certified Nursing Assistant (CNA) certification. 
• Excellent verbal and written communication skills. 
• Strong organizational and time-management abilities. 
• Ability to maintain professionalism and confidentiality. 
• Strong customer service skills and attention to detail. 

Nice to Have Skills

• Previous administrative or office support experience, preferably in healthcare. 
• Experience with Microsoft Word, Excel, and Outlook. 
• Familiarity with medical terminology and healthcare documentation. 
• Experience working with seniors or in a home health environment.

What Makes You a Great Fit

• You enjoy helping others and providing exceptional customer service.
• You're organized, dependable, and thrive in a fast-paced environment.
• You can balance administrative responsibilities with compassionate client care.
• You enjoy variety and appreciate that no two days are exactly alike.
• You are comfortable working both independently and as part of a team.

How You'll Grow Here

In your first 12–24 months, you'll have opportunities to:

• Expand your healthcare administration knowledge.
• Develop skills in client coordination and scheduling.
• Strengthen your caregiving and patient support experience.
• Build meaningful relationships with clients, caregivers, and leadership.
• Explore future opportunities within Home Health and other Vicar's Landing departments.

Compensation & Benefits

Competitive Pay – Based on experience and qualifications

Additional Perks at Vicar's Landing:

• Holiday bonus opportunities
• Scholarship and career advancement programs
• Free daily meals 
• Ongoing training and professional development opportunities

Benefits Snapshot:

• Health, dental, and vision coverage
• Retirement savings plan
• Paid time off
• A supportive and collaborative work environment
• The opportunity to make a difference in the lives of seniors every day

Why Vicar's Landing?

At Vicar's Landing, we know that outstanding care happens when compassionate people are supported by a great team. Our Home Health team is dedicated to helping clients maintain independence, dignity, and quality of life while providing exceptional service to families throughout our community.

If you're looking for a role where you can combine your organizational skills with your desire to help others, we'd love to welcome you to the Vicar's Landing family.

Make an impact. Build relationships. Grow your career. Join Vicar's Landing Home Health today.