What are the responsibilities and job description for the Taproom Associate position at Vibrissa Beer?
Join our team at Vibrissa Beer - Winchester, VA!
Tipped Wage: Average Total Pay $23-27 per hour
Applicants must have flexible and weekend availability
Craft Beer and Food! – Vibrissa Beer is a production brewery and kitchen right off the walking mall in historic Winchester, Virginia. We have a beautiful facility and a full-service kitchen that specializes in upscale pub fare, sourdough pizza and nationally award-winning beer.
Come be a member of our customer service team! We are looking for a personable, hardworking customer service professional that can become a member of a positive and engaging team. The ultimate result is to create an experience that delights and thrills our customers and helps them celebrate the special moments in their lives.
Qualifications:
- Previous experience as a server or in a similar customer service role preferred
- Knowledge of beer and craft brewing a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high volume environment and multitask
- Attention to detail and ability to handle cash and credit card transactions accurately
- Must be able to work evenings, weekends, and holidays as needed
Responsibilities:
- Greet customers and help them feel that they are welcome and belong
- Engage customers and understand their expectations including specific food orders, preferences and allergies
- Impart knowledge of our food and beer. Providing suggestions as appropriate.
- Provide exceptional customer service by being attentive and reading the table to know the desired level of engagement
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized taproom, including washing glassware and clearing tables
- Follow all food safety and sanitation guidelines
- Collaborate with other team members to ensure a smooth and efficient service
- Upsell menu items and promote our beer selection to customers
Benefits:
- Shift Meal Discount
- Employee Discount
- Access to Group Health Insurance Rates
We are a rapidly growing company, come join our team! We look forward to hearing from you!
Salary : $23 - $27
