What are the responsibilities and job description for the Front Office Coordinator position at Vibrant Primary Care?
About Us
Vibrant Primary Care is a growing primary care practice built on delivering exceptional patient experiences. As a startup practice, we offer a unique opportunity to be part of the ground floor of something exciting!!
Position Overview
We're looking for a friendly, organized, and detail-oriented Front Office Coordinator to be the first point of contact for our patients. This role is essential to keeping our office running smoothly and ensuring every patient feels welcomed and cared for from the moment they walk in.
Responsibilities
- Greet and check in/check out patients with a warm, professional demeanor
- Manage multi-provider scheduling, including appointment coordination and rescheduling
- Verify patient information, insurance, and demographics
- Answer phones, respond to patient inquiries, and manage front office communication
- Utilize eClinicalWorks (eCW) for scheduling, patient records, and daily workflows
- Support day-to-day office operations and maintain a clean, organized front desk area
- Collaborate with clinical and administrative staff to ensure efficient patient flow
Qualifications
- Strong understanding of eClinicalWorks (eCW) preferred
- Experience with medical office scheduling required
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Prior front desk/medical office experience preferred
- A positive, team-oriented attitude and willingness to grow with a startup practice
Benefits
- $18–$20/hour, based on experience
- Paid Time Off (PTO)
- Sick Time
- Healthcare & Dental Insurance
- Opportunity for growth within a rapidly expanding practice
Ready to grow with us?
If you're looking for a role where your work truly matters and you want to be part of building something from the ground up, we'd love to hear from you!
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Medical office: 1 year (Required)
Work Location: In person
Salary : $18 - $20