RN Clinical Liaison

Job description:

RN Clinical Liaison – Long-Term Acute Care (LTAC, ICU, CC)

Paducah, KY

Full-Time | Days

Vibra Permanent Staffing – Direct Hire Opportunity

Advance Your Career

Vibra Permanent Staffing is seeking experienced and dedicated Clinical Liaison for a direct hire, full-time opportunity with one of our trusted Long-Term Acute Care (LTAC) partners in Paducah, KY. This is your chance to join a specialized team that provides life-changing care to high-acuity patients recovering from complex medical conditions.

CCH ContinueCARE Hospitals provide critical patient care to medically complex patients. We are hiring for new team members at several of our hospitals. If you are dedicated to providing compassionate, patient-focused care, we want to hear from you.

✅ Full-time position – FULL-TIME DAYS

✅ Work in a specialty ACUTE setting with medically complex patients

✅ Competitive salary shift differentials

✅ Comprehensive benefits and PTO package

✅ Supportive, mission-driven work culture focused on quality outcomes

JOB SUMMARY

Responsible for educating the medical community on all aspects of the Hospital and its services with emphasis on the referral and admission process. Performs on-site clinical assessments to determine appropriate patients for admissions to the Hospital.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

● Demonstrates and understands the importance of and respect for the rights, dignity and individuality of each patient in all interactions.

● Completes assessment of patients being referred to hospital to determine patient’s clinical needs and appropriateness of admission.

● Able to review and present admission analysis, referral analysis, needs of referral contacts, and how to meet these needs.

● Communicates regularly with managed care on-site reviewers at area hospitals to facilitate referrals.

● Selects the most effective strategy (face-to-face, group presentation, direct mail, tours, workshops, etc.) for each contact. Exchanges ideas, information and messages readily and effectively, both in oral and written form, as required by the job. Provides patient updates to physicians, payers, and other referral sources.

● Work with Clinical departments to coordinate admissions and discharges.

● Observes confidential nature of patient and/or organizational business.

● Completes face-to-face in-services to physicians, case managers and other professionals.

● Identifies potential problem issues or customer satisfaction issues; intervenes appropriately and reports to Director of Community Relations. Or CEO. Develops action plans to track process, conclusion, and follow-up.

● Understands work objectives, establishes priorities, anticipates and handles problems and carries out work activities in an orderly manner to meet defined standards.

● Developing, organizing and educational activities in the medical community and presenting the information.

● Demonstrates accuracy, thoroughness, neatness, clarity and adherence to high standards of workmanship.

● Responsive to varying needs and new ideas. Follows through on instructions/assignments and aids others.

● Displays a positive/effective working relationship with co-workers, other departments and medical staff. Demonstrate respect, friendliness and helpfulness in dealing with the public in person and/or over the telephone.

● Considers relevant facts, weights alternatives and makes decisions logically in order to perform the job assignment effectively.

● Able to identify and work within departmental budgets, submits expense reports on time, and ensures that budgetary goals are attained.

● Attends local conferences and trade shows at which company representatives may exhibit or attend to achieve the maximum return on investment. Assists in coordinating periodic direct mail campaigns to targeted managed care customers, with the assistance of management. Participate in referral services weekly team meetings.

● Develops individual marketing plans and competitive analysis on time; able to identify opportunities to meet census budget; able to solve problems and implement measures to realize yearly census matrix; uses established reporting mechanisms and provides data and statistics as required. Completes physician profiles and territory/time management reports on time.

● Procedures work on a timely basis and with good quality. Effectively uses own time and time of others. Shows initiative. Contributes, develops and/or carries out new ideas or methods. Establishes schedule based on importance of physician / potential referral source.

● Productivity: Identify potential growth, and current volume and importance to the hospital’s plan.

● Meetings/In-services: Attends departmental and/or staff meetings.

STANDARD JOB DUTIES

● Adheres to all components of the Hospital Compliance Plan in performing job duties and reports any violations or suspected violations of the Plan to the Compliance Officer.

● Demonstrates professional conduct and complies with hospital and departmental policies and procedures.

● Adheres to hospital attendance policy as outlined in the Employee Handbook.

● Complies with measures for preventing exposure to blood borne pathogens.

● Participates in the Hazardous Material Program; hazards include exposure to blood and body fluids, possible communicable diseases, sharp objects and instruments, assorted chemicals and gases as listed in the Hazardous Materials Program Manual.

● Complies with established Safety and Patient Safety Program practices.

● Performs other incidental and related duties, as required and/or assigned.

● Develops an understanding of responsibilities for recognizing patient abuse and follows policy for making appropriate referrals/interventions.

● Develops an understanding of responsibilities for participation in Performance Improvement activities and participates in such activities.

● Limits access to protected health information (PHI) to the information reasonably necessary to do the job and shares such information only on a need-to-know basis for work purposes.

(Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.)

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Individuals in this role must be fully vaccinated for COVID-19 by Jan. 1, 2022. Individuals in this role must meet the requirements of referring to hospitals for access to their facilities, staff and patients. Individuals must present proof of vaccination to Human Resources.

Education/Experience:

Associate degree in Nursing or Respiratory Therapy. Bachelor’s degrees are preferred. Two years’ Healthcare/hospital experience with marketing or business development experience.

Computer Skills:

Knowledge of basic computer skills and word processing.

Certificates and Licenses:

Preferred RN in state of employment.

Proof of current valid unrestricted driver’s license and acceptable driving record

Proof of current comprehensive auto liability insurance coverage

Supervisory Responsibilities:

None

Work Environment:

The work environment is representative of that which an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodation may be provided for a qualified individual with a disability who can perform the essential functions of this position with or without reasonable accommodation.

Employee must own or lease personal automobile and can drive a car for multiple hours.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus while performing the duties of this job. The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk; and hear.