Production Technician 2

Overview

ViaPath is currently seeking Production Technicians to join our Production team in Grand Prairie, TX. The Production Technician will be responsible for building, testing, configuring and repairing various technology equipment to fulfill orders and RMAs for the company’s many products and services.

Position will be based at the ViaPath office located in Grand Prairie, TX.

Shift is Monday - Friday, 7:00AM - 3:30PM

Responsibilities

• Production on ViaPath products including assembly, setup, configuration and testing of computers, android tablets, network and telephony equipment.
• Materials coordination to include handling and packing of products.
• Product Repair to perform all required duties of the product repair area such as: repair, re-qualification, and refurbishment of computers and peripherals, telephony equipment, network equipment and other product hardware.
• Assist with materials management, software and firmware management, process review and general area maintenance.
• Interact with the Engineering, Technical Support and Product Support teams for process and situational clarification and refinements.
• Assist in documenting, refining and enforcing technical standards and processes.
  
  

Qualifications

• High School Diploma or GED required; Associates degree preferred.
• A minimum of 2 years of related experience required (technical certifications may be considered as part of related experience).
• Proficient in Windows OS, MS Office Suite.
• Driven to provide a high level of customer service to internal and external customers.
• Strong written and verbal communication skills.
• Strong organizational skills.
• Ability to work in a fast-paced environment and multi-task on work assignments.
• Able to work independently and in a team environment.
• Excellent research and documentation skills.
• Must be able to frequently lift and/or move up to 10 pounds and be able to work with team members to move equipment up to 50 lbs.
• Technical Certifications a plus but not required.
• Android and Linux experience preferred.
  
  

Additional Information

ViaPath is committed to providing equal employment opportunities to all qualified individuals and to maintaining a workplace free from discrimination and harassment. Employment decisions are based on individual merit, qualifications, performance, and business needs. In accordance with applicable federal, state, and local laws, ViaPath does not discriminate or permit harassment against any employee or applicant based on any characteristic protected by law. ViaPath’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its contracts and operations.

Benefits Overview

ViaPath is committed to supporting the health, well-being, and security of our employees. Eligible full-time employees have access to a comprehensive benefits package that includes:

• Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
• Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
• Flexible Time Off (FTO) – Including vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) – Traditional and Roth 401(k) options available including employer matching contributions.
• Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.
  
  

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change. The information above provides a brief summary of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. ViaPath reserves the right to modify or terminate any benefit program at any time.