What are the responsibilities and job description for the Busser/Runner position at Viaggio?
Job Description – Busser
Heritage Hospitality Group
Viaggio
Summary
The Busser plays an important supporting role in ensuring smooth front-of-house operations and creating an exceptional guest experience. Responsible for clearing tables, resetting dining areas, assisting servers, and maintaining cleanliness throughout service, the Busser helps ensure guests enjoy a seamless, comfortable, and welcoming environment.
Key Responsibilities
Guest Service & Hospitality
- Assist servers by promptly clearing used dishes, glassware, and utensils from tables.
- Reset tables quickly and neatly, ensuring proper table settings for the next guests.
- Support servers in delivering water, bread, or additional items as needed.
- Maintain awareness of guest needs and assist with small requests when appropriate.
Operations & Teamwork
- Keep dining room, service stations, and server areas clean, organized, and stocked.
- Assist with replenishing and polishing silverware, glassware, and other service items.
- Collaborate closely with servers, bartenders, and hosts to maintain an efficient flow of
- service.
- Support food runners when necessary, by helping deliver dishes to tables.Standards & Compliance
- Adhere to all food safety, sanitation, and health department regulations.
- Maintain clean floors, bussing stations, and dining areas throughout service.
- Follow company standards for professionalism, efficiency, and guest interaction.
Qualifications
- Previous bussing or hospitality experience preferred but not required; training provided.
- Strong work ethic, reliability, and ability to work well under pressure.
- Excellent teamwork and communication skills.
- Positive, professional demeanor with a focus on guest satisfaction.
- Neat personal hygiene and presentation.
- Friendly and hospitable.
Physical Demands
- Ability to stand and walk for extended periods.
- Frequent lifting, bending, and carrying trays or bus tubs (up to 40 lbs).
- Ability to work in a fast-paced restaurant environment.
- Requirements can be met with or without reasonable accommodation.
Work Environment
We foster a respectful and inclusive workplace and maintain a zero-tolerance policy for
harassment or discrimination from employees, vendors, or guests.
Pay: $6.05 per hour
Work Location: In person
Salary : $6