Program Assistive Technology Specialist

“Looking for an opportunity to build an Assistive Tech and Virtual Reality program?”

“This position will join a collaborative multidisciplinary team to provide services that are aligned with the mission of Viability implementing best practices in Assistive Tech and VR.”

**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)**

Position: Program Assistive Technology Specialist  

Location: Bloomfield, CT with some travel to Ledyard, CT

Hours: 37.5 Hours per week; Monday-Friday 8:30am-4:00pm or 9:00am-4:30pm

Hourly Rate:  $24.76-28.00 Per hour based upon experience

Summary: The Assistive Technology Specialist supports Viability’s mission by providing technology training and support to individuals with disabilities across multiple service areas. This role involves assessing participant needs, implementing person-centered assistive technology solutions, troubleshooting hardware and software issues, and providing individualized and group training. The specialist works collaboratively with participants, families, and program staff to promote independence and skill development through technology.

Essential Duties and Responsibilities

• Assess and support program participants’ assistive technology needs in collaboration with families, stakeholders, and service providers.

• Recommend and implement assistive technology devices, software, or modifications tailored to individual goals.

• Provide ongoing training and support to participants, families, and staff on assistive device usage, maintenance, and integration.

• Stay informed on current assistive technology trends, tools, and best practices; evaluate and recommend new solutions as appropriate.

• Manage and maintain the Assistive Technology Library, ensuring all devices are organized, functional, and tracked properly.

• Prepare, update, and configure hardware and software for classroom and lab use.

• Troubleshoot and resolve hardware, software, internet, and Wi-Fi issues.

• Track and maintain all virtual reality (VR) and digital platform equipment, licenses, subscriptions, and memberships.

• Facilitate lessons and group sessions with clear objectives, documenting outcomes and participant progress.

• Collect and document outcomes related to Key Performance Indicators (KPIs) and participant goals.

• Promote independence, community integration, and personal development through skill-building and technology engagement.

• Communicate professionally, positively, and effectively with all internal and external stakeholders.

• Collaborate with Program Specialists and other staff to ensure comprehensive participant support.

• Adhere to agency policies, safety protocols, and procedures; respond appropriately to emergencies or crisis situations.

• Provide transportation to participants using agency or personal vehicles as needed.

• Perform additional duties as assigned.

Qualifications

• Education: Bachelor’s degree in Rehabilitation Science, Special Education, Computer Science, or a related field preferred.

• Experience: Minimum of 1–2 years of experience working with individuals with disabilities, ideally with exposure to assistive technology or adaptive equipment.

• Certification: Must be or become Assistive Technology Certified within one year of employment.

• Technical Skills:

  • Strong working knowledge of assistive devices, adaptive software, and accessibility tools.

  • Familiarity with Virtual Reality headsets, tablets (iPads), internet/Wi-Fi troubleshooting, and VR applications.

  • Proficiency in Microsoft Office Suite and database systems.

• Other Requirements:

  • Valid driver’s license, reliable transportation, and a clean driving record.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to work independently and as part of a multidisciplinary team.

“Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

• Health, Dental & Vision insurance plans.
• Dependent care flexible spending account.
• Flexible Spending & Health Savings account.
• Pet-plan discount program offered through Fetch.                    
• Company paid Long-term Disability insurance.
• Company paid Short-term Disability insurance. (NY & OK employees only)    
• Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

• Employer matched 403B contributions starting day 1 of employment.
• Eligible for Tuition Reimbursement.
• Generous paid time off.
• 11 Paid Holidays a year.
• Access to training and professional development resources through our comprehensive online learning platform.
• Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
• Employee Assistance Program that provides confidential assistance for all life challenges.
• Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

 Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.