Community Living Specialist 3 - Supported Living Case Manager

Welcome! Thank you for exploring a career with us! Our team of 400 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

$500 Sign on Bonus ($250 after completion of first week and $250 after completion of 90 days of employment)

Position: Community Living Specialist 3 - MRC Supported Living Case Manager- Full Time

Location: Holyoke, MA

Rate of Pay: $25.80 per hour; plus $40 bi-weekly stipend for second language

Hours: 37.5 hours per week

Schedule: Monday-Friday 9:00am-5:00pm occasional early morning, nights & weekends

Position Summary:

• As a Community Living Specialist, you’ll work directly with people with disabilities in our community, connecting them with the resources, supports, and skills they need to live more independently. You’ll build strong, trusting relationships with program participants and support them in reaching their own life goals.

Duties and Responsibilities:

• Provide direct outreach and case management to program participants with disabilities
• Build and maintain positive working relationships with program participants
• Support each person in setting and working toward their own goals and priorities
• Travel to meet program participants in the community 

Required Education and Experience:

• Bachelor’s degree and 1–2 years of related experience, or
• Associate degree and 2–3 years of related experience

Preferred Experience:

• One year of supervisory or human services experience
• Fluency in reading, writing, and speaking Spanish
• Experience in human services, PCA coordination, residential care, direct care, day programs, or caretaking

Required Qualifications:

• Knowledge of and respect for people with differing abilities, strengths, and backgrounds
• Valid driver’s license, reliable vehicle, and willingness to transport program participants in your personal vehicle

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

• Health, Dental & Vision insurance plans.
• Dependent care flexible spending account.
• Flexible Spending & Health Savings account.
• Pet-plan discount program offered through Fetch.
• Company paid Long-term Disability insurance.
• Company paid Short-term Disability insurance. (NY & OK employees only)
• Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

• Employer matched 403B contributions starting day 1 of employment.
• Eligible for Tuition Reimbursement.
• Generous paid time off.
• 11 Paid Holidays a year.
• Access to training and professional development resources through our comprehensive online learning platform.
• Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
• Employee Assistance Program that provides confidential assistance for all life challenges.
• Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

Why Viability

Viability is a private not-for-profit agency offering a network of services that connect individual strengths and goals with skill building, employment options, education, and community living. Our talented staff support 4,900 individuals with disabilities and disadvantages each year across CT, MA, NY, OK, and RI. Thrive Beyond Limits.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.