Strategy & Operations Associate Principal, City Performance

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Strategy & Operations Associate Principal  you will join our City Performance team and lead a diverse array of projects directly impacting Via’s operations. You will set strategy, lead end-to-end projects and own outcomes in areas including financial and operational analyses, process improvement, new product development and launch, and more. As a key member of the team you will regularly collaborate with external partners and internally with financial analysts, product experts, engineers, and data scientists to achieve core strategic goals across the organization. We are a low-ego, high-impact team who enjoy finding creative solutions to complex problems.

What You’ll Do:

• Analyze Via data to inform operational strategies and report on operational performance
• Build dashboards, reports, and tools to generate operational insights, share key information, and automate repeated processes  
• Contribute to product development, both internal and consumer-facing, to optimize performance and efficiency
• Collaborate cross-functionally with executive leaders and stakeholders from across the organization including Product, Partner Success, Sales, Business Development, Expansion, Operations and Growth teams
• Ideate, pitch, and execute proposals to maximize the efficiency and performance of Via’s products and services
• Together with our product managers and engineers, own new product feature roll-outs and analysis
• Galvanize other teams (Partner Operations teams and general managers, finance, data science, product, senior management) to achieve long-term goals, unlock new value, and set Via up for scale
• Develop new and work with existing external partnerships  to achieve Via’s growth and operational objectives

Who You Are:

• Minimum of 3-5 years of work experience, likely at a high-growth startup, established tech company, consulting, or financial firm
• Hold a Bachelor’s Degree with a record of academic and professional achievement
• Highly analytical and a good communicator. You can not only knock out a complex analysis, but can quickly distill key insights for various groups.
• Able to own large, complex, cross-functional projects end-to-end and drive to results
• Collaborative and able to generate buy-in to get things done within a multi-team, multi-geography organization
• Comfortable with analytical tools (e.g., Excel, Tableau, SQL, Python) and a willingness to further develop this skill set
• Skilled in marking arguments supported by data

Compensation and Benefits: 

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $85,000 - 115,000/ year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. 

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride? 

Via is an equal opportunity employer.