Demo

Director of Nursing Services - Primary and Palliative Care

VIA Health Partners
Charlotte, NC Full Time
POSTED ON 3/14/2026
AVAILABLE BEFORE 5/13/2026

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We provide excellent benefits including:

  • Medical, Vision, and Dental plans through BCBS
  • 28 days of Paid Time Off
  • Excellent mileage reimbursement rate 
  • 403b Retirement plan with matching
  • Focused programs honoring Veteran patients
  • Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
  • Best Orientation and Onboarding program you’ve experienced
  • Seasoned Hospice leaders guiding your career growth

Summary

Responsible for strategic planning, budgeting, staffing, and policy development while ensuring compliance with regulations and high-quality, safe patient care and quality oversight for the Primary Care and Palliative Care Service Lines.

Essential Functions

  • Assumes responsibility for the effective and efficient clinical operations of VIA Health Partners.
    • Ensures a high standard of care that is consistent with each profession represented at VIA Health Partners.
    • Monitors for appropriate staffing levels and makes adjustments as needed based on needs per each operation/practice site.
    • Facilitates quality management activities by assuring clinical staff participation and VIA Health Partners representation on performance improvement activities.
    • Presents to the AVP ongoing plans for improved efficiency and effectiveness of primary and palliative nursing services provided by VIA Health Partners.
    • Responsible for recommending and implementing approved clinical policies and procedures.
    • Assumes responsibility for establishing and maintaining professional relationships with other providers, patients/families and others who impact the services offered by VIA Health Partners.
  • Operational leadership
    • Manage daily operations, set departmental goals, and establish standard-of-care guidelines.
  • Provides supervision and direction for staff including the RNs, LPNs, NAs and ancillary staff
    • Participates in the hiring of clinical staff.  Ensures appropriate orientation, evaluation, coaching, and development of staff.
  • Ensures compliance with regulatory requirements for each practice site/clinical operation.
    • Assures implementation of and compliance with all clinical policies and procedures, licensing and certification rules, regulations, and guidelines.
    • Adheres to all policies, procedures, and regulations regarding patient care, conduct, safety, fire, security, and risk management.
  • Assumes responsibility for VIA Health Partners clinical operations and capital budget development, implementation, and modification.
    • Ensures billing for clinical services is accurate and timely.
  • May perform other duties as required.
    • Cleans patient rooms as required per patient room cleaning procedure.  Ensures all areas of practice sites are clean and appropriately stocked with supplies.  Keeps the family room clean throughout the day.  Ensures proper chemicals are used for cleaning different surfaces.  Ensures protective equipment is used when working with chemicals, i.e., gloves, glasses, etc.
Qualifications:

Minimum Qualifications

  • Associate degree in nursing required; Bachelor’s degree in nursing strongly preferred.
  • Active Registered Nurse license in NC/SC required.
  • Minimum 3 years related experience required with increasing management responsibilities.  Preferred experience includes home health/hospice, oncology, palliative and/or primary care.
  • Proficiency in Microsoft Office suite is required.

Salary.com Estimation for Director of Nursing Services - Primary and Palliative Care in Charlotte, NC
$94,344 to $120,219
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