What are the responsibilities and job description for the Patient Care Representative - Patient Care Services position at VHC Health?
Purpose & Scope
Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.
Education
High School Diploma or Equivalent Required
College Degree Preferred
Experience
One Year Office/Clerical Experience Required
One Year Healthcare Field Required
Certification/Licensure
None Required
Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.
Education
High School Diploma or Equivalent Required
College Degree Preferred
Experience
One Year Office/Clerical Experience Required
One Year Healthcare Field Required
Certification/Licensure
None Required