Director, Donor Experience & Stewardship Strategy

Purpose & Scope

The Director of Donor Experience & Stewardship Strategy leads VHC Health Foundation’s donor stewardship, recognition, and grateful patient programming. The role strengthens donor trust and loyalty by designing thoughtful experiences that communicate gratitude, demonstrate impact, and respect donor intent. In addition to managing core stewardship operations, the Director serves as a partner to frontline fundraisers and leadership, integrating stewardship into cultivation, proposals, and post-gift pathways that support donor renewal, upgrades, campaigns, and planned giving.

Education

Bachelor’s degree required; advanced degree preferred.

Experience

• Minimum 5–7 years in donor relations, stewardship, fundraising, or donor experience roles.
• Knowledge of and demonstrated experience in developing stewardship and recognition strategies for major gifts, planned giving, and comprehensive campaigns.
• Recent experience building a stewardship strategy to support a major comprehensive campaign.
• Experience designing and implementing physical and digital donor recognition signage. Demonstrated ability to manage signage and event vendors.
• Strong written and verbal communication abilities; excellent judgment and relationship-building skills. Demonstrated ability to write effective donor acknowledgement letters for a range of audiences.
• Experience with donor events, recognition, or family-facing donor programs.
• Proficiency with CRM systems (Raiser’s Edge preferred) and Microsoft Office Suite.
• Ability to balance multiple projects, deadlines, and donor expectations.
  
  
  

Certification/Licensure

None required.