What are the responsibilities and job description for the Temporary IT Service Specialist position at VHB?
Overview
ABOUT THE POSITION
VHB is seeking a Temporary IT Services Specialist (10-week assignment) to join our Corporate Information Technology team. This is an exciting 10-week opportunity for a well-organized individual who is deeply interested in technology as a career and possesses the ability and desire to learn on the job.
The candidate for this position will be an integral part of an open and collaborative team supporting VHB employees in offices across the Eastern Seaboard. This temporary position is based in our Watertown, MA headquarters and provides support for VHB employees on site as well as remote support to our other VHB offices. The successful candidate will be a vital part of these regional offices, empowering the members of these offices with technology products and services to drive digital transformation in alignment with VHB’s generational company ideals.
This 10-week role is perfect for a service-minded individual who wants to pursue a career in technology. You don’t need to know it all, but you certainly need to have a passion and curiosity for technology, an appetite to learn, and a willingness to jump in and assist where needed.
Responsibilities
- Proactively assist VHB employees with the use of technology
- Configure and deploy PCs to staff
- Provide hardware and software support to all staff
- Identify trends in incoming helpdesk tickets and triage appropriately
- Provide ad hoc training associated with new commercial or custom applications
- Assist other IT staff with engaging projects
Skills and Attributes
- Strong customer service skills
- Excellent verbal, written and interpersonal communication skills
- Self-motivated
- Excellent attention to detail
- Organizational and planning skills
- Interest in learning new technologies
- Ability to prioritize and respond to inquiries in a timely and friendly manner
Qualifications
- 0–2 years of experience in Information Technology or Engineering fields with strong PC knowledge and interest in technology
- High school diploma or GED
- Knowledge of Windows 11
- Knowledge of Microsoft Office O365
Our best estimate of the hourly pay for this position located in Watertown, MA is $25-26/hr. The final compensation will be based on a variety of factors such as individual qualifications, education and experience.
Building what’s next, together.
Our people make the difference. We foster a technology-empowered, people‑driven, future‑ready culture where agility, innovation, and collaboration shape how we work every day.
When you join VHB, you’ll find:
- Meaningful work on complex projects with real community impact
- A collaborative, inclusive culture that values curiosity and shared success
- Support to grow your skills and lead through change
- Learning and development supported by evolving tools and technologies, including AI
- Best-in-class benefits and a flexible, hybrid work environment
We’re growing across the East Coast and are consistently recognized as a great place to work. Ready to shape what’s next? Learn more about what sets our employee experience apart and connect with us.
VHB is a proud Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of inclusion and belonging, supported by deep-rooted core values, one of which is diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.
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Salary : $25 - $26