Program Supervisor - Two Rivers Marketing

Company Location: Two Rivers Marketing - Des Moines, IA
Position Type: Hybrid
Position Schedule: Full Time
Education Level: 4 Year Degree

WHO WE'RE LOOKING FOR

The Program Supervisor is the driver of program lifecycle health, ensuring that the agency meets scheduled milestones within approved budgets across all client programs. This role is responsible for the day-to-day oversight of integrated campaigns, creating the tactical architecture and estimates that fuel execution. The Program Supervisor focuses on workflow consistency, proactive scope management, and prepares the team for billing and revenue recognition by identifying and warranting write-offs.

Based upon agency mapping, you may assume responsibilities (and perform tasks) associated with other roles, including but not limited to Project Manager and Client Services Coordinator.

WHAT OUR PROGRAM SUPERVISOR WILL DO ONCE THEY'RE HERE

• Drives strategic completion of campaign planning and manages overarching program/campaign timelines.
• Monitors program budgets weekly; manages all project change orders and proactively recommends scope-creep solutions.
• Ensures deep understanding and adherence to program/campaign workflow from estimation through ongoing execution
• Ensures billing and revenue recognition direction preparation is complete; suggests appropriate write-offs and reasons.
• Performs day-to-day coaching and oversight of Project Managers; co-leads performance appraisals with the Program Director.
• Manages PO approvals for their clients up to $25,000.
• Completes timesheet daily and approves assigned project management team members' timesheets.

Key Areas of Impact

• Workflow Excellence: Designs program architecture within Workamajig and Monday.com; finalizes initial campaign work-back schedules.
• Internal Collaboration: Collaborates with Account leadership on program-level creative briefs and leads internal kickoff meetings for priority projects.
• Reporting & Analysis: Compiles post-campaign review details and makes recommendations for financial reporting improvements.

Essential Skills and Qualities:

• Strategic Thinking & Problem-Solving: Ability to identify resourcing gaps and develop creative solutions to meet deadlines.
• Results-Focused & Presentation Skills: Driven to hit financial and timeline targets; skilled in communicating execution details to stakeholders.
• Teaching & Emotional Intelligence: Ability to guide junior team members through agency systems while maintaining a high-performance culture.

WHAT OUR PROGRAM SUPERVISOR WILL NEED TO SUCCEED

• College degree in marketing, communication, business or related field (preferred)
• 5 years of project management experience in a marketing or agency environmen
• Proficiency in the Microsoft Office suite.
• Mastery in developing work-back schedules and estimates for complex, multi-component campaigns.
• Proven success in managing team members and guiding them through complex project management responsibilities. 

Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work environment we've created.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate. 

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.