What are the responsibilities and job description for the Endpoint Engineer position at VGAI Solutions?
Job Title: Ivanti resource
Location : Richmond VA (EST). Remote is also fine
Key Responsibilities
- Manage and administer Ivanti Endpoint Manager platform for enterprise devices
- Perform device lifecycle management: provisioning, enrollment, patching, compliance, and decommissioning
- Configure and deploy:
- Device policies (security, compliance, configuration)
- OS and 3rd-party patch management via Ivanti
- Handle application packaging & software deployment across Windows/Mac environments
- Monitor endpoint health, compliance posture, and perform proactive remediation
- Provide L2/L3 support for endpoint-related issues and service request
- Troubleshoot:
- Device performance issues
- Patch failures
- Application deployment issues
- Maintain documentation, SOPs, and knowledge base for recurring issues
- Collaborate with security teams to implement endpoint protection and hardening controls
- Support automation and scripting initiatives to improve operational efficiency
- Should be involved in migration/transformation programs (e.g., Ivanti → Intune, co-existence models)
Required Skills & Experience
- 8–10 years of experience in endpoint/device management
- Strong hands-on expertise in:
- Ivanti Endpoint Manager / Ivanti Neurons
- OS patching and 3rd-party application updates using Ivanti
- Experience in:
- Have strong migration experience in Ivanti to intune or co-existence models.
- Application packaging (Win32, MSI, scripting)
- Software distribution and deployment
- Device provisioning and imaging
- Solid understanding of:
- Windows OS (Windows 10/11)
- Endpoint security policies (BitLocker, AV, firewall)
- Hands-on with:
- PowerShell scripting for automation
- Troubleshooting endpoint agents and policies
- Experience working in ITSM-driven environments (incident, change, problem management)
- Exposure to hybrid environments (on-prem cloud endpoint management)
- Strong verbal and written communication skills.
Thanks,
Govardhan.B
govardhan.b@vgaisolutions.com